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Front office staff

4.9 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.8 of 5

         
 
 

Cleanliness

4.8 of 5

         
 
 

Equipment & facilities

4.7 of 5

         
 
 

Value/money

4.7 of 5

         
 
 

Overall(798  reviews)

4.8 of 5

         
 
 

Overall (798 reviews)

 

by Devin - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Aug-18

 
Total4.8

Fantastic apartment and customer service I was visiting Prague with my wife from August 1st - 7th, during which time there was an incredible heat wave occurring. I had originally booked an airbnb with a different company, but cancelled my stay there because the air conditioning unit was nonfunctional and the apartment was 35 degrees celsius inside. Desperate for A/C, I found Prague City Apartments and booked with them for the remaining 6 days due to their multiple wall AC units in the apartment. As fate would have it, the 5th floor apartment that I booked was having an issue due to the heat wave, and the A/C units kept shutting off causing the apartment to be unable to cool down. As you can imagine, this was a little upsetting having chosen this place solely because of their air conditioning, however the staff was truly excellent, making every attempt to fix the problem, and ultimately transferring me to a lower level unit that was not experiencing issues. The 2nd floor apartment we ended up in was fantastic, however the real reason I would sta

Positivegreat location, amazing customer service, nice spacious rooms

Negativesome construction noise, AC issues on 5th floor

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Rakad - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Aug-18

 
Total4.8

Thanks a lot for your kind hospitality

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Hugh - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Aug-18

 
Total5

Residence Karolina typifies Prague's architectural heritage - a stately old building with a photogenic facade The apartment itself is well-appointed with a high stud, a spacious and restful interior, and with a quiet leafy courtyard behind. It's a really good escape from Prague's busy streets. The staff in the office downstairs are forever friendly and welcoming. Highly recommended.

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Johnny - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Jul-18

 
Total5

Great apartment in a great location The front office personnel went above and beyond. Anything we needed they did. They were also willing to give their recommendations for what to do and where to eat. It is an easy 10 minute walk to Old Town Center and less than 5 minute walk to public transportation. We truly enjoyed our stay at Residence Karolina, and, if we return to Prague, will stay here again.

PositiveVery nice apartment close to town center and public transportation

NegativeNone

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Mifanwy - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Jul-18

 
Total5

Happy in Prague We loved this apartment it had everything - entry, powder room, high ceilings. We felt we could live here quiet easily for a month! We defiantly would come back here again and also tell all our friends who are looking to travel to Prague. Best accommodation in our 5 weeks in Europe.

PositiveBest location, beautiful apartment

NegativeNothing negative about this place

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 
 
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