Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.7 of 5
Value/money
4.7 of 5
Overall(800 reviews)
4.8 of 5
Overall (800 reviews)
by Nancy - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Apr-18
We very much enjoyed staying in your apt, as did my daughter a few years ago. Ir was a perfect place for us to stay and we will certainly recommend it to our friends.
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Glynis - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Apr-18
Our stay at your apartment was a wonderful experience. The staff is friendly and very helpful. It is reassuring to us that there was staff available 24 hours a day if we needed assistance. The apartment was lovely and in a great location.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Sandip - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Apr-18
Excellent residence
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Marie - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Mar-18
Perfect prague Booked to stay in Ostrovni apartments. On arrival was offered a free upgrade to Karolina Residences. Staff were very friendly and helpful, 24 hr reception just downstairs for any queries. They also arranged an airport transfer for our return journey. Apartment was well equipped with huge rooms and a balcony. Centrally located only 10 minutes walk to Old Town Square and 5 minutes to Charles Bridge. Plenty of shops, restuarants etc nearby. Will be recommending to friends.
PositiveGreat Location, Spacious, Friendly Staff
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Lisa - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Apr-18
Lovely Say in Prague This apartment is absolutely lovely - wonderful location plus an attentive and responsive staff. My emails and communications were always quickly responded to and someone was always on staff to answer my questions. The apartment was extremely quiet and it met all of our needs. The bed was very comfortable and I was happy to be able to open the windows and always get fresh air. I loved the location because we were far enough away from the craziness of the Old Town but close enough that we could walk everywhere. It was wonderful that we had access to free WiFi and that there was complimentary coffee and tea. Most importantly, we felt safe and comfortable- if and when we visit Prague again, we will most definitely stay at this apartment again.
PositivePerfect location, quiet, safe, secure
NegativeNothing really- some of the minor small details like shower was a bit awkward and small chips in wood floor.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5