Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.7 of 5
Value/money
4.7 of 5
Overall(800 reviews)
4.8 of 5
Overall (800 reviews)
by Linda - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-17
Lovely Prague Thank you
PositivePerfect location
NegativeNothing
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by Paula - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-17
Lovely apartment and very convenient. Would suggest better lighting as it was rather dim in bathroom especially. It was a bit noisy in the courtyard one of the nights. Would definitely recommend.
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by J - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-17
50th Birthday Trip The apartment is in a quiet area, central to all local amenities, and within easy walking distance of all the main sights. The rooms are wonderfully spacious and well equipped, although a full length mirror would be a useful addition. My partner and I found all the staff were very friendly, helpful and efficient from our first email, to the day we left. We thoroughly enjoyed our stay and will be returning for future visits.
PositiveClean, spacious rooms, in an excellent location.
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Dean - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-17
Excellent experience We both were very impressed with both our unit (#42) and the service provided by your office staff. The first thing we noticed on arrival was that the unit was as nice as the pictures indicated it would be. In the two months we were here, we fell in love with it and look forward to a return visit! We were also constantly impressed with the service and cooperation we received from your front office staff, particularly Thomas and Jane. The housecleaning staff also did a wonderful job. We were consistently treated with courtesy and respect. The only significant suggestion we would offer is that you improve the lighting in the hallways and front entrance. The motion detectors are inconsistent in operation, and both the hallways and stairways are under-illuminated. We also felt the cheap-looking bamboo adornments on the balcony detracted from the view...perhaps a new interior decorator? These are not major issues, however. Overall, we were pleased with your facilities, location, and staff. While we wouldn't c
PositiveExactly as advertised
Negativehall lighting
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Jeff - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-17
Great Location and Excellent Staff Support This apartment (#11) was quiet and clean with a very comfortable king size bed (very firm). The location is just great for walking the Old Town. The support staff were very helpful and friendly whenever we needed assistance. The only negative was that the kitchen lacked tools to really do any kind of meal preparation...there was a can opener, bottle opener, soup ladle, flat spatula and silverware...nothing more. There were no spices (salt&Pepper). It really was a nice apartment but was not one outfitted for any kind of meal preparation. We have stayed in many apartments in Europe and this was the first with such a bare bones kitchen.
PositiveLocation, location, location
NegativeKitchen utensils lacking
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 3
Value/money - 4
