Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.4 of 5
Value/money
4.5 of 5
Overall(364 reviews)
4.6 of 5
Overall (364 reviews)
by Colette - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-13
First time in Prague! We totally enjoyed our home away from home especially after along day of walking all over Prague! It had everything we needed. Kitchen is especially well conceived with the dishwasher, wash machine (a huge plus!)... Bed was very good and the bedroom in the back totally isolated us from any kind of street noise. Could make one small suggestion: to make travelers really feel welcome on arrival, especially after a long oversea flight, a nice bottle of mineral water with a couple of glasses would be a nice touch. It's just an idea but certainly not a deal breaker! Must add that we very much appreciated the arrival transfer, complimentary as we qualified...that's very nice! The concierge service was outstanding, Daniela came with us to the apartment to show it to us...very much appreciated. All in all a wonderful experience...we will be back but meanwhile will be happy to recommend your apartments and your services.
PositivePerfect location, good layout, quiet, great views from balcony!
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
by Barend - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-13
Pleasant stay We enjoyed our stay in the well equiped apartment. The staff was welcoming and very helpful! This place is really a good choice for a few days holiday in Prague.
Positivethe apartment is well situated in the centre of Prague, most of the highlights in walking distance.
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Janet - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-13
Great apartment in Prague This apartment worked for me. It was near everything that interested me - good running, bike rental store, food, old square, etc. It was clean and orderly. I liked the separate desk for working, and the kitchenette was adequate.
Positiveupdated, yet in an older building
Negativenothing negative to say
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Clare - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-13
Great location in Prague Residence Masna was a terrific spot for our first trip to Prague. We were literally five minutes walk from the Square with shops, stalls and lots of action. There were restaurants just about on our doorstep. The apartment was wonderfully spacious and very well equipped and the check in staff were super friendly and very efficient. We would definitely stay there again and would recommend it to others. The only negative is that the night life on Friday night was quite loud so if you are a light sleeper I would recommend earplugs.
PositiveLocation, space and well equipped
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Chris - RESIDENCE MASNA - one-bedroom apartment
Stayed in Aug-13
Prague Holiday Stay Our first trip to Prague, we were welcomed at the airport by the PCA driver who brought us straight tp the central check-in office were the staff were very helpful and gave us a first class reception. The apartment was just what we wanted - ideal location, lots of space, with everything we needed. A small balcony gave us the chance to look over the city in early morning or late at night. No problems at all - in fact, after reporting a blown bulb, it was replaced later the same day. Friendly and efficient cleaning staff. Would stay again and heartily recommend.
PositiveGreat location, very spacious, relaxing apartment
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5