Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.4 of 5
Value/money
4.5 of 5
Overall(368 reviews)
4.6 of 5
Overall (368 reviews)
by Shannon - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-13
Perfect! Our stay with PCA in Old Town was perfect, I can't say enough good things. Everyone we spoke to was super helpful and seemed excited that we were there. Our apartment was in an amazing location, just around the corner from Old Town Square...which led to some noisy nights, but being from Chicago, it wasn't a big deal. Our living room light went out one night and was replaced within 12 hours. We had heard horror stories about the Czech taxis, so I'm happy to report that the pickup/drop off service booked through PCA was on time, friendly, and reliable....oh, and thank goodness they thought to put an umbrella in the unit! Otherwise a few days could have been a major bust. Thank you Prague City Apartments! We can't wait to stay with you again!
PositivePerfect location, just the right size, had an umbrella!
NegativeNosy being so close to the square...but worth it!
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Colette - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-13
First time in Prague! We totally enjoyed our home away from home especially after along day of walking all over Prague! It had everything we needed. Kitchen is especially well conceived with the dishwasher, wash machine (a huge plus!)... Bed was very good and the bedroom in the back totally isolated us from any kind of street noise. Could make one small suggestion: to make travelers really feel welcome on arrival, especially after a long oversea flight, a nice bottle of mineral water with a couple of glasses would be a nice touch. It's just an idea but certainly not a deal breaker! Must add that we very much appreciated the arrival transfer, complimentary as we qualified...that's very nice! The concierge service was outstanding, Daniela came with us to the apartment to show it to us...very much appreciated. All in all a wonderful experience...we will be back but meanwhile will be happy to recommend your apartments and your services.
PositivePerfect location, good layout, quiet, great views from balcony!
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
by Barend - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-13
Pleasant stay We enjoyed our stay in the well equiped apartment. The staff was welcoming and very helpful! This place is really a good choice for a few days holiday in Prague.
Positivethe apartment is well situated in the centre of Prague, most of the highlights in walking distance.
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Janet - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-13
Great apartment in Prague This apartment worked for me. It was near everything that interested me - good running, bike rental store, food, old square, etc. It was clean and orderly. I liked the separate desk for working, and the kitchenette was adequate.
Positiveupdated, yet in an older building
Negativenothing negative to say
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Clare - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-13
Great location in Prague Residence Masna was a terrific spot for our first trip to Prague. We were literally five minutes walk from the Square with shops, stalls and lots of action. There were restaurants just about on our doorstep. The apartment was wonderfully spacious and very well equipped and the check in staff were super friendly and very efficient. We would definitely stay there again and would recommend it to others. The only negative is that the night life on Friday night was quite loud so if you are a light sleeper I would recommend earplugs.
PositiveLocation, space and well equipped
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5