Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.4 of 5
Value/money
4.5 of 5
Overall(366 reviews)
4.6 of 5
Overall (366 reviews)
by Catarina - RESIDENCE MASNA - one-bedroom apartment
Stayed in Mar-14
My home in Prague I was really satisfied with our stay in Prague City apartments. The flat was lovely and extremely well located, but BEST OF ALL was the service we got from the front office staff. From now on, this is my home away from home in Prague. Special thanks to Tom and Denisa!!
PositiveSpacious, clean and amazing service
Negativehot water not hot all the time
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Willy - RESIDENCE MASNA - one-bedroom apartment
Stayed in Mar-14
Relaxing weekend in Prague Had some doubts/questions before i made the reservations. The online helpdesk helped me very well. Immediatly booked a studio apartment for my family (me, my wife and 2 year old daughter) at Masna. Full service. Picked up at the airport. No worries about finding the way to the hotel. Central reception was located somewhere else. Driver brought us there first. Checked in. Pretty receptionist joined us and showed us the apartment. Showed us on the map where we were located and where we could find the necessary shops. Location was perfect, between the old square and palladium (the shopping mall). Everything on walking distance. Public transportation was not so closeby, but that wasn't an issue for us. Apartment was very spacious, didn't expect that when i saw the pictures beforehand, existing out of a spacious living with kitchenette, hallway, bedroom and a bathroom. Bathroom was a little on the small side, but sufficient for this weekend. Kitchen was fully equiped. The stove needed some explaining. The "ja
PositiveSuprising spacious apartment
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by WEI_SHY Robert - RESIDENCE MASNA - one-bedroom apartment
Stayed in Mar-14
Mansa apartment in Prague, Cz Great location. Reasonably good size one bedroom apartment. Clean with dated furniture.
PositiveGreat location
NegativeNone
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Peter - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jan-14
Nice rooms. Very comfortable bed. Well serviced by cheerful ladies. Safe should be replaced. On a personal basis as a frequent visitor to Prague I would prefer to stay a bit out of town and less price.
Positive
Negative
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 3
Value/money - 3
by Francesco - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jan-14
My beautiful Prague I spent lovely days in Prague, staying in this lovely apartment just a few steps from the astronomical clock, in the very centre of Prague. Everything was perfect and the staff very cordial and nice. The 31th of December I found a great surprise from the staff of Prague city apartment. Thank you very much!!!
PositiveExcellent position
Negativenothing
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
