Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.4 of 5
Value/money
4.5 of 5
Overall(366 reviews)
4.6 of 5
Overall (366 reviews)
by Chris - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-15
Great apartment and location
PositiveVery happy with the apartment
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Cheryl - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-15
Would absolutely recommend staying here My husband and I just returned from a 2 week stay at Masna and can't say enough about it. The apt is exactly like the pics and service was exceptional. We had a couple minor maintenance things (burnt out lightbulb in bathroom and slow drain in shower) and repairs were done same day. The staff all aim to please and were very helpfull with booking tours etc. Someone was always available to answer questions by email or phone... Location couldn't be better...we walked to all the major sites and highly recommend walking across the bridge and up the steps to Letna Park to view the city from above...we thought it was prettiest a dusk. Endless choice of restaurants and bars close by...also short walk to Alberts grocery store. Having dishwasher and washing machine was definitely a bonus...apartment was fully equipt with everything you might need and more. We loved ending our evenings sitting on the balcony...the view of the church lit up at night was sureal ...thank you to Martin and all the team for ma
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by vlado - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-15
Great vacation Thank you Denisa, we would like to be your guests again as well. The apartment on Masna could not be better choice for our stay in Prague. Everything was on walking distance from all main city amenities. Cleanness and equipping was on high level. Simply, we enjoyed and for sure we gonna come back again at your place.
PositiveExcellent location
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Algishi - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-15
Very good location close to old Town Square, comfortable apartment
Positive
Negative
Front office staff - 3
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 4
by Robin - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-15
Our perfect honeymoon in Prague We could not have asked for a better stay. I HIGHLY recommend Prague City Apartments in general and the Masna 5 location in particular. The staff is absolutely amazing - from my very first contact with them, everyone was extraordinarily helpful, kind and easy to work with. They made the booking and arrival very easy. They took us directly to our apartment to show us around. They had decorated it for us with rose petals and gave us a bottle of bubbly since they knew it was our honeymoon! We asked for some assistance whe we were there with setting up a cab and a dinner reservation and they were very helpfull with that as well. The apartment was extremely clean (smelled so nice!) and in a fantastic easy location. We had an apartment on the street and the bedroom was mostly very quiet. Stay here and especially stay with Prague City apartments - we absolutely will when we return!
PositiveGreat, great, great location. Fantastic staff!
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
