Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.4 of 5
Value/money
4.5 of 5
Overall(366 reviews)
4.6 of 5
Overall (366 reviews)
by Miguel - RESIDENCE MASNA - one-bedroom apartment
Stayed in Nov-15
this was my second time I used your services.and I am quite happy one thing I would like to mention is there were only 2 or 3 English speaking TV channels this second time I stayed with you. A bigger choice would have been better and . Thanks
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 3
Value/money - 3
by Rodolfo - RESIDENCE MASNA - one-bedroom apartment
Stayed in Nov-15
one only remark related to the cleanliness of the flat: there were some hair in the bathroom and the kitchen had a too strong smell of nauseating smell of detergent. for the rest, eveything perfect. regards
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 3
Equipment & facilities - 5
Value/money - 5
by Raz - RESIDENCE MASNA - one-bedroom apartment
Stayed in Nov-15
Lovely apartment in middle of old city I think it was the most perfect apartment I have ever ordered for any of my vacation abroad. I met my officer reception, she was so nice to me and helped me to organize a surprise in the apartment for my first year relationship with my boyfriend. My boyfriend was so excited that I gave him the best vacation ever ever... Thank you that you made our best vacation ever and be sure we will come back as soon as possible we can.
PositiveSpecial atmosphere
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Georgina - RESIDENCE MASNA - one-bedroom apartment
Stayed in Nov-15
1 week stay in Prague The apartment was lovely. The location perfect and view beautiful. Very warm and comfortable . Really nice beds . Plenty of storage space . Great kitchen for cooking . Very close to old town square , palladium shopping centre , within 5 min walk of nearest tram stops . The TV service is not good for English speaking people but the reception staff were amazing and accomdadted us with English movies every night . If you have long hair bring your own hairdryer as the bathroom only has one of those old fashioned hotel ones were you must keep your finger on the button for it to work . Overall we were very happy and would stay here again. The staff are so great, so friendly and willing to help in anyway they can.
PositivePerfect location, very clean
NegativeNo English channels
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 2
Value/money - 4
by Joan - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-15
Stop Looking and Book Now! From the very first emails, to having to, sadly, leave our rental apartment, we can honestly say we have never had a more positive experience, when renting a place to stay. Emails are answered quickly and kindly, and their car service from the airport is prompt, clean, and the driver is friendly; all the while being a good value, especially when checking in, and the driver takes you to the office, and then waits to take you to the apartment. The staff knows how to treat their guests, and is a joy to work with. If you need to walk to the Brehova office, it is less than 7 minutes' walk. ( they kindly printed our boarding passes for us) The apartment, Masna 502, was clean, comfortable in all ways, with quality bedding, a large bathroom, a kitchen with everything you need. The 1 bedroom apartment is quiet, as it faces the inner courtyard. WiFi worked well, and we loved that it has the charm of Prague, yet modern conveniences. The windows are placed so that you can open them in the morning for some fresh air, y
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
