Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.4 of 5
Value/money
4.5 of 5
Overall(366 reviews)
4.6 of 5
Overall (366 reviews)
by Patricia - RESIDENCE MASNA - one-bedroom apartment
Stayed in Feb-16
Great stay! The location is perfect and the apartment great! I just wish we had more time to stay there
PositiveGreat location, apartment, staff!
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Raffaella - RESIDENCE MASNA - one-bedroom apartment
Stayed in Feb-16
Some weeks in Masna 5 I am very happy for my stay in Masna 5, I had a beautiful apartment. PCA manager and personnel always nice and available. Flat has all you need and is in a perfect position in the city center.
PositiveFlat is cosy and makes you feel home, excellent position
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Christophe - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jan-16
birthday trip Really nice and pleasant accomodation with good services.
Positiveperfect location and really nice aprtement!
Negativelittle problem, electrical problem (a fuse was out).
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by CESARE - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jan-16
Only one little negative remark: The sofa-bed is not very comfortable for sleeping more than one night. I think you'd better provide, when requested, a real extra-bed with normal mattress. Apart of this, everything was very good.
Positiveperfect location
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
by Tamara - RESIDENCE MASNA - one-bedroom apartment
Stayed in Dec-15
Apartments are in an excellent location, spacious and well equipped and very comfortable. The bed is great. I was on the front of the building but very little noise from the street. On the slightly negative side as follows: Check in was quite odd with very little information. Was never able to get a bill receipt for the stay either when I checked in or when I checked out, although I did ask a few times. The main front door was challenging, often did not close properly which was a matter of concern. No phone in the apartment and could not find the phone which is supposed to be in the stairwell of one of the top floors. Instructions for the washing machine are too basic and incomplete. Overall had a great stay and enjoyed my visit very much.
Positive
Negative
Front office staff - 3
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
