Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.9 of 5
Equipment & facilities
4.8 of 5
Value/money
4.8 of 5
Overall(329 reviews)
4.9 of 5
Overall (329 reviews)
by Shuna - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jul-16
Anniversary celebrations This is a great apartment located on the edge of the old town of Prague. The apartment is very spacious. Two good sized double bedrooms with ensuite facilities. Not given an excellent as on the first morning there was no hot water, but this was fixed by the end of the day. Selected this apartment as it had a 24 hour reception which was needed as the transfer taxi was over an hour late, However the staff were very helpful with information on trips and sorting out the booking. The location is great, 2 minutes walk to tram 22 which takes you all the way to the castle and an easy walk into the old town square and all it has to offer. There are also plenty of good restaurants around for breakfast, if like us you did not want to prepare anything your self. I would highly recommend this company and would use them again for a trip to Prague.
PositiveGreat location, very spacious, quiet.
Negative
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
by James - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jun-16
A great stay in a lovely city Spacious, clean, modern, and comfortable apartment in a great location within walking distance to Charles Bridge, Old Town, etc. Loved our stay there!
PositiveGreat location, helpful and friendly front staff, apartment extremely spacious and clean, comfortable. Great value!
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Grace - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jun-16
Great location, comfortable clean place We stayed in unit 43 (2 bedroom 2.5 bathroom) with our 2 college age children. This apartment was in the best location for all your sightseeing needs yet tucked away enough that it was quiet. While this one is not luxury or fancy in anyway, you can't find anything better for the price. This is a spacious, clean, comfortable unit and offers all the modern conveniences (Key card, fast modern elevator, good lighting in the unit, etc.). Good internet connection too! We really enjoyed our say here! Oh, let's not forget the wonderful office staff!
PositiveLocation, office staff
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Sheri - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jun-16
Perfect home during our stay in Prague! Perfect! We highly recommend Residence Karolina and we would definitely stay here again.
PositiveWe loved our apartment at Residence Karolina. The apartment was spacious, clean and well equipped. The location was central so we walked everywhere, yet the neighborhood was quiet. The front office staff was outstanding! We loved that they were there 2
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Roger - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jun-16
Nice city but apt. dangerous for kids Spent 2 wks there end of May. Great city for a family with small kids. Reasonably priced foods compared to US, supermarket close by, off the noisy tourist spot but you can still hear the drunks late at night. Did a lot of walking. Took a trip to Kutna Hora but only after we made sure we had a super kid friendly driver (see below) Here's my suggested potential improvements: - apartment furniture all have sharp corners. Awful for kids. My three year old son busted his head open on of these and was bleeding for a while. We tried to make the place child safe but there so many of these sharp edges positioned at just the wrong height for a kid. - Windows can be easily opened by my three year old with no safety locks. We were terrified the whole time he would open a window and fall to his death. - washer/dryer combo, too small, too noisy, makes master bedroom too humid and hot, and it takes forever to finish (maybe 6 hours) - Front desk reservation friendly and professional but driver's booked throu
PositiveDecent location, friendly staff.
NegativeMuch potential for improvement!!
Front office staff - 4
Location - 3
Rooms and services - 2
Cleanliness - 2
Equipment & facilities - 2
Value/money - 3