Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.6 of 5
Cleanliness
4.6 of 5
Equipment & facilities
4.3 of 5
Value/money
4.5 of 5
Overall(227 reviews)
4.6 of 5
Overall (227 reviews)
by Laura - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Nov-15
Look No Further! Prague City Apartments provided amazing customer service and assisted us with any need that arose including making dinner reservations at various restaurants. Their shuttle service to the airport is timely and the vehicle spacious and clean. We loved the apartment which was quite large and very comfortable - especially the beds and the sofas. We didn't cook other than breakfast and coffee but the kitchen had all of the essentials. The location is perfect with views every apartment window. We watched fireworks from the top floor patio. My only regret is that we weren't there in warmer months so that we could have sat outside on the patio and enjoyed the city. Also, the building is very secure.
PositiveFantastic apartment and location - impeccable service!
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Ivan - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Nov-15
great weekend stay in the core centre It's a very nice apartment, clean and spacious with everything you need. Location is just perfect for sightseeing since it's practically around the corner from everything, which is why it is a bit on the pricey side for Prague standards. But in my view, it's worth it. There are 2 minor issues: 1. bathrooms are a bit small and plain 2. there is a lot of street noise during the night in the front side bedroom so choose your bedroom depending on how light a person sleep is. Staff was very friendly, helpful and available and speak English very well. All in all, a very pleasant stay. If I come back, I will probably stay at the same place.
PositiveLocation, location, location! A perfect apartment if you're here to do sightseeing.
NegativeStreet noise during the night in the front bedroom.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Lauren - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Nov-15
Would recommend to everyone Couldn't recommend these apartments highly enough. We were a group of 5 girls away for the weekend and it suited us perfectly. The apartment is bright spacious and clean and it was lovely to be able to sit out on the balcony to have a few drinks. The front of house staff were very pleasant and eager to help. It was also great to be able to arrange a transfer to and from the airport. It was also very good value. I would recommend it to anyone from a group like us to a couple. I will definitely use them again when I return to Prague. Thanks
PositiveGrea location lovely spacious clean apartments
NegativeAbsolutely nothing negative to say
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Robert - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Oct-15
modern 2br, 2.5 bath flat for two couples or familiy in the heart of old town the apartment itself was just great and the price charged was very fair. the beds were comfortable and the space was well laid out. we also appreciated the daily maid service, which is often not included in apartment rentals. plus the apartment had 2.5 baths. also hard to find in european city rentals. the apartment is well lit during the day with light streaming through the windows and the terrace was roomy with a great view. it was really a fun, homelike place to stay on our trip. quiet, too. even though we were a few short steps from the throngs in old town square, we rarely heard a peep at night. although we were there in the fall, the flat appeared to be fully air conditioned, another huge plus for spring and summer travelers.
Positivequiet, close to everything, great restaurants nearby
Negativenone, really
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Penelope - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Oct-15
Quiet location perfect for sightseeing on foot. However staff charged one of my guests fee for staying knowing I had given all my account details/passport details to do so. Beds clean but not floor. No hot water force night and morning. Makeup stolen also. Flat good location but only 4l3 glasses for 4 people. Attention to detail needed. We asked for taxi to be ordered for return to airport and it wasn't done until last minute.
Positive
Negative
Front office staff - 3
Location - 5
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 4
Value/money - 5