Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.5 of 5
Overall(650 reviews)
4.7 of 5
Overall (650 reviews)
by Leah - RESIDENCE MASNA - studio apartment
Stayed in Jan-18
Lovely Prague. Christnas vacations It is very comfortable and cozy appartment for the couple, all the stuff pepole need is there, not noisy at all, we were happy there! Thank you
PositivePerfect location, next to the old city, very quiet and cozy
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Ronald - RESIDENCE MASNA - studio apartment
Stayed in Dec-17
Nice stay in prague. Overall the stay was pleasant. I will recommend your apartments to my friends.
PositiveThe location was nice and the price was reasonable.
NegativeThe boiler had problems and I had to request service multiple times to restore the hot water.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 3
Value/money - 5
by Eva - RESIDENCE MASNA - one-bedroom apartment
Stayed in Nov-17
Wonderful apartment in the heart of Prague Great apartment in a beautiful old building, comfy beds, perfect location in the heart of Prague, very friendly and helpful staff. We enjoyed our stay there very much and 100% recommend!
PositivePerfect location in a beautiful 19th century building, spacious apartment, friendly staff
NegativeBeing in the city center, it can get a bit loud
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by James - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-17
Close-in location The apartment was nice, although it was too hot at night and there is no air conditioning. Being close to several streets with late-night bars and pubs, there was considerable noise in our apartment that disturbed sleep. Positives were comfortable bed, lots of room, nice kitchen, good wi-fi and close to the old town square and the many restaurants nearby. Negatives are the noise, too hot at night, and a very small shower in the bathroom.
PositiveSpacious, comfortable apartment
NegativeNoisy with street noise at night
Front office staff - 4
Location - 3
Rooms and services - 3
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Paul - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-17
Great apartment in old town Nice apartment for two people right in the middle of the old town. This is not a 5 star hotel suite, but a small, functional apartment. As such it was an excellent base for our week in Prague. The major downside was that the washing machine did not include a dryer - the cold damp weather made it hard to get our laundry dry. If this was fixed I would award another star.
PositiveExcellent location, nice apartment
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
