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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.4 of 5

         
 
 

Value/money

4.6 of 5

         
 
 

Overall(622  reviews)

4.7 of 5

         
 
 

Overall (622 reviews)

 

by Andre - RESIDENCE MASNA - studio apartment

Stayed in Nov-16

 
Total5

Long weekend with the kids Everybody went totally out of their way to make us comfortable. Emails were replied to within hours, everyday. Working Wifi! The Studio apartment was just gorgeous for our family trip. Next time I would get a slightly bigger one but the price was just great so I wasn't bothered. A home away from home really. Bathroom was clean and with high quality finishings and the kitchen was well equipped for anything. I would highly recommend the grocery service the reception offers because there is not a supermarket to be found in the centre. It's just so much easier to have things delivered. I was actually quite blown away by this experience. Central, quiet, babysitter, responsive, flexible. Seriously good!

PositiveGreat apartment, great price, delightful service

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Janet - RESIDENCE MASNA - studio apartment

Stayed in Nov-16

 
Total5

so great to be there everyone so professional and kind

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Sarah - RESIDENCE MASNA - one-bedroom apartment

Stayed in Nov-16

 
Total5

Great Apartment The apartment was fantastic, so spacious. Location is perfect. Main attractions within walking distance. Supermarket 5 mins walk. The apartment was clean, warm & cosy and the bed was super comfortable :) it had everything we needed!! This is our second time to use Prague City Apartments and we would highly recommend. Your staff are so helpful :) Thanks Regards Sarah

PositivePerfect location, great apartment

NegativeCan be noisey at night but did not affect us.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by zahra - RESIDENCE MASNA - studio apartment

Stayed in Nov-16

 
Total5

Amazing faculty Amazing room with perfect location in the mid of the city

PositivePerfect location

NegativeCommunication is kinda slow

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Carol - RESIDENCE MASNA - studio apartment

Stayed in Nov-16

 
Total4.2

The reception staff that we have been dealing with, i.e. Jane, Kate and those we e-met were all very helpful, responsive and professional. We congratulate you having such a marvellous team, it truly was a joy to stay at the Masna Residence. We have no hesitatation to recommend the place for visitors to stay in Prague.

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 3

         

Equipment & facilities - 4

         

Value/money - 4

         
 
 
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