Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.5 of 5
Overall(650 reviews)
4.7 of 5
Overall (650 reviews)
by LUIS - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-18
Lovely Prague We have been very satisfied with our stay in Prague and also for having contracted the apartment with Prague-City-Apartments. Everything has been very easy, friendly and very professional. Unfortunately, we can not say the same thing during the night because the proximity to a disco does not allow you to sleep peacefully. Music very loud until 5 A.M. that should be reported to the authorities.
PositivePerfect location, spacious, unbeatable staff service.
NegativeVery noise at night
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Millie - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-18
Our WOW experience! SO THIS IS PRAGUE!! It was our first visit to Prague. We loved It! We have nothing but very positive comments about the RESIDENCE MASNA. Great staffs, convenient transportation to and from (if you request it), Very clean and spacious. Location is unbelievable,.EXCELLENT! We will return to Prague next year and request to stay at Masna Apartments again. The money changer should be arrested. That made a very negative image of PRAGUE. He said he would give us 2200 crowns for $100. He gave us 1200 crowns. We wanted our money back. He said F##k Americans. We called the police, they didn't come after waiting 45 min. Other than the evil butthead money changer, the people of PRAGUE are lovely people.
PositiveBest location, very clean, friendly, spacious, nothing negative to comment.
NegativeWe got ripped off by a very unethical money changer near the apartment.. He even said F### Americans. He is located around the corner next to Harleys Bar.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Porter - RESIDENCE MASNA - studio apartment
Stayed in Oct-18
First to Trip to Prague Highly recommend! I stayed in a studio, which was as spacious as what you would expect from a typical one bedroom. Centrally located in the middle of everything Old Town has to offer. Would stay here again.
PositivePerfect location, modern & spacious room.
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Sharon - RESIDENCE MASNA - studio apartment
Stayed in Aug-18
Beautiful Prague Location was perfect - close to the center but not right near the town square so not too loud. Apartment was clean and well-decorated. Really appreciated all the amenities - kitchenware, washer/dryer, TV with NetFlix.
PositiveExcellent location and services
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Claudia - RESIDENCE MASNA - studio apartment
Stayed in Aug-18
A lovely trip The apartment was perfect: we found all we needed... not only towels and soap as it was written but also cleaning powder for Washington machine and dishwasher! In the fridge there was even some milk cream for the coffee
PositivePerfect location to visit the old town very quiet
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
