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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.4 of 5

         
 
 

Value/money

4.5 of 5

         
 
 

Overall(618  reviews)

4.7 of 5

         
 
 

Overall (618 reviews)

 

by Peter - RESIDENCE MASNA - studio apartment

Stayed in Aug-17

 
Total4.5

It would be good to have a book in the room to summarize all facts related to the apartment and the surroundings.

Positive

Negative

 

Front office staff - 4

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Valerie - RESIDENCE MASNA - one-bedroom apartment

Stayed in Jul-17

 
Total5

Exactly where one wants to be. In the centre of things. The apartment was great but unfortunately the noise of rowdy drunk teenagers really put a damper on the great apartment. The Prague City Apartments team were absolutely wonderful. They had a driver pick us u at the airport when we arrived, take us to the train station when we left and put our luggage in the apartment while we waited for the cleaners to finish. They even upgraded our studio to a one bedroom at no extra cost. An all-round excellent experience. Valerie and Edde S. Toronto, Canada.

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Jennifer - RESIDENCE MASNA - one-bedroom apartment

Stayed in Jul-17

 
Total5

Prague apartment If you are going to Prague, I highly recommend Prague City apartments. We stayed at Masna 5, and the one-bedroom apartment was spacious, airy, and comfortable. The kitchen made it easy for us to eat in as much as we wanted. It's just two blocks from the Old Square. It's not far from restaurants and all the necessities. The staff was extremely helpful and instantly responsive to every request. They can arrange car service, and this, too, was excellent: the driver arrived early, was courteous and professional. The only downside to the apartment had nothing to do with the building, the apartment, or the staff. Unfortunately, Old Prague is noisy -- and noisy everywhere. I was in town for a conference, and everyone at the conference, no matter where they stayed, complained about noise. Our street was quiet all day, but from 10 p.m. until 4 a.m., the streets are full of people yelling! Take earplugs to Prague!

PositiveLarge, airy, comfortable, convenient

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Janos - RESIDENCE MASNA - one-bedroom apartment

Stayed in Jul-17

 
Total5

Wonderful apartment in Old Town Steps from everything, priceless view from the balcony at night, with the signature spires bathed in moonlight. Cute apartment, in nice building, well provided. Michelin restaurant around the corner, small store (water, beer, cookies) next door, major supermarket 5 minutes walk. Everything worked fine, including dishwasher and clothes washer, that came with soap/detergent so we could just use them immediately. Friendly, efficient management. If you are a light sleeper, be advised that in the summer, Old Town is invaded by tourists, many of them young, some of them partying late. Masna where the apartment is, is residential, and comparatively quiet, but the all-night Burrito Loco half a block away may have a few noisy clients at inconvenient hours. I thought that the pleasure of revisiting the beautiful historic sites as we left and came back to our temporary home was more than enough compensation.

PositiveExcellent location, spacious, complete.

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by James - RESIDENCE MASNA - one-bedroom apartment

Stayed in Jun-17

 
Total5

"Terrific value -- an ideal stay" A clean, up-to-date apartment with gorgeous views, well-appointed kitchen, and immensely helpful staff. The real test is how they react when something goes wrong -- as it did on my stay; the hot water heater stopped working one day, and they fixed it right away -- within an hour or two! That was impressive. I would certainly stay with Prague City Apartments again (and even in the same apartment if it were available) on my next visit to Prague.

PositiveExcellent value, splendidly clean and up-to-date

NegativeNone really -- the only drawback is the noisy drinkers in the street

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 
 
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