Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.5 of 5
Overall(650 reviews)
4.7 of 5
Overall (650 reviews)
by Raymond - RESIDENCE MASNA - studio apartment
Stayed in Mar-19
Lovely honeymoon in Prague Old Town close to all the attractions, bars, restaurants and entertainment of Prague's beautiful city centre but far enough to avoid any late night noise from revelers. We stayed in a comfortable, reasonably spacious and amply equipped studio apartment. It was clean, well maintained and perfectly adequate for two of us. It was a room in residence masna which is on the fourth floor. There is no view as the windows face into a small courtyard but with all the activities on our doorstep we didn't have much time to appreciate a view anyway. The building is serviced by a lift. Our representative from Prague City Apartments was Lucie and she was so lovely and helpful. I had emailed asking for suggestions for a romantic restaurant for our honeymoon and she provided a very useful list of which all the ones that we tried turned out to be great. When she showed us up to our room we found a gift of a bottle of prosecco and bowl of strawberries with a note wishing us a happy honeymoon. We loved this special touch, thank y
PositiveHalf a block from Old town square
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Lucia - RESIDENCE MASNA - one-bedroom apartment
Stayed in Mar-19
5 wonderful days in Prague Perfect location. We visited all the principal attractions without needing public transports. The apartment was clean and there was all you need in a 5 days holiday. The only bad thing is the noisy pub in Masna street, but it's not a bug problem.
PositivePerfect location, spacious apartment, very helpful staff
NegativeA bit noisy, because of a pub in Masna street
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Itzik - RESIDENCE MASNA - studio apartment
Stayed in Feb-19
Great choice !
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Agnes - RESIDENCE MASNA - one-bedroom apartment
Stayed in Feb-19
Best apt in old town We are happy to stay in the apt close to everything we need
PositiveEverything wonderful specialy the staff
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Kirils - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jan-19
Mismatch of Expected with Reality The following deficiencies were identified in the apartment: 1. Very hinged door hinges. Especially audible at night. It must be replaced or oiled. 2. Creaks parquet floor. It is necessary to fasten to the floorboard. 3. The safety chain on the front door is broken. Fix or replace. 4. A small round mirror in the bathroom is poorly fixed to the wall. It is necessary to fasten the screws through the dowel. 5. Mirror in the bathroom. The crack on the mirror at the place of attachment of the lamp. 6. Entrance door from the street. Magnetic card is useless. Heck often stuck, and it was not possible to enter the building. You had to stand and wait until someone came out of the house and opened the door from the inside. 7. Broken corkscrew for opening wine. I had to open with my knife. 8. Trash can in the bathroom. The lift pedal does not lift the cover when pressed. It must be replaced or repaired. 9. The toilet paper holder is not attached to the wall, dangling. It is necessary to fix, it may one day fal
Positivehigh ceilings and proximity to the city center
Negativeelimination of deficiencies in apartment number 303.
Front office staff - 4
Location - 5
Rooms and services - 3
Cleanliness - 3
Equipment & facilities - 3
Value/money - 2