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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.4 of 5

         
 
 

Value/money

4.5 of 5

         
 
 

Overall(666  reviews)

4.7 of 5

         
 
 

Overall (666 reviews)

 

by Tommaso - RESIDENCE MASNA - studio apartment

Stayed in Apr-18

 
Total4.3

Perfect location Congratulation for your staff and organization. We enjoied our stay.

PositiveLarge and comfortable apartment

NegativeLack of mop and bucket

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 4

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Leah - RESIDENCE MASNA - studio apartment

Stayed in Apr-18

 
Total4

Masna Residence Prague -302 The professional staff at Prague City Apartments was extremely communicative from the start. They listened to my needs and found me a studio room and a round trip airport transport at a very good, inexpensive cost. I am a bit picky and typically stay in 4/5 star hotels and AirBNB's. This specific apartment -302, was not anywhere near that level of accommodation. I chose to stay at the Masna Residence because a friend recommended the exact building and I just followed their suggestion. The bed and the linens were clean, new and comfortable. The bathroom was spacious and well lit and included a clothing washer. The water was always hot. The kitchen and closets were generous. But the lobby, elevator, lack of a reception desk, the apartment's furniture, drapery and lighting were not new and could be described as bleak. But for the low price, PCA offered me I am not complaining. For anyone on a budget it is a wonderful place to stay. It is in the center of town. I felt safe in the building, the locks functioned perfectly and it was very quiet in the apartment despite the fact that Masna street is a very busy thoroughfare.

PositiveVery quiet, spacious and comfortable

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 3

         

Equipment & facilities - 3

         

Value/money - 4

         
 

by Dmitrii - RESIDENCE MASNA - one-bedroom apartment

Stayed in Mar-18

 
Total5

Thank you. Everything was great. Only one remark. Clean the ventilation grill in the bathroom.

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Tywo - RESIDENCE MASNA - one-bedroom apartment

Stayed in Mar-18

 
Total3.3

Ideal for long stay when travelling with kids Overall ok rental. Seems the cleaning was done a while before it was rented out so dust had settled. Therefore could have been cleaner. Looks clean but it was not. For ex, the floor was very dirty and also the blanket that was in the cupboard. There should have been more plates etc in the kitchen. Very noisy neighbourhood. We should have been advised of this during the process of renting especially when it was understood that we are traveling with kids. We should have been given an apartment facing a quieter part, if possible. The staff were very helpful and really did do their best to provide what we needed. Thank you to everyone of them.

Positiveroom for kids to run around

Negativenoisy hood

 

Front office staff - 4

         

Location - 3

         

Rooms and services - 3

         

Cleanliness - 4

         

Equipment & facilities - 3

         

Value/money - 3

         
 

by Philip Antony - RESIDENCE MASNA - one-bedroom apartment

Stayed in Mar-18

 
Total3.5

Somewhat dated Pictures don't really reflect reality as the apartment is quite dated. That said it was clean and the staff were easy to deal with. First night no hot water which was a pain (likewise none in the morning). It was resolved the following day but not what you would expect. I'm still waiting for the refund for the 1st night.

PositiveEasy check-in and check-out

NegativeDated furniture and no hot water

 

Front office staff - 4

         

Location - 4

         

Rooms and services - 3

         

Cleanliness - 4

         

Equipment & facilities - 3

         

Value/money - 3

         
 
 
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