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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.4 of 5

         
 
 

Value/money

4.6 of 5

         
 
 

Overall(622  reviews)

4.7 of 5

         
 
 

Overall (622 reviews)

 

by Marisa - RESIDENCE MASNA - studio apartment

Stayed in Apr-17

 
Total5

Perfect Location It was the perfect apartment for us to stay for our visits to Prague. The appartments was spacious will a full kitchen and also washing facilities. The location was a stones throw from old town square and the staff were alwaysig willing to go abouve and beyond to assist us. We instilled the additional pick up and drop off airport private car. Highly recommend

PositiveHeart of Old Town

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Greg - RESIDENCE MASNA - one-bedroom apartment

Stayed in Apr-17

 
Total4

Prague Weekend Getaway Overall an excellent location. Front office staff and driver were both fantastic. Only concern was the noise. Our apartment was on the street side and very noisy. The only quite time was between 0300 and 0700 am. We did not get much rest. We did enjoy our time in Prague.

PositiveSuper location in the heart of the city.

NegativeVery noisy as our unit was facing the street

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 3

         

Cleanliness - 4

         

Equipment & facilities - 3

         

Value/money - 4

         
 

by RACHED - RESIDENCE MASNA - studio apartment

Stayed in Apr-17

 
Total4.8

it's amazing for staying in my lovely city Praha ( business and holiday ) I visit Praha more than 20 times in last 3 years , and I tried all kind of hotels and apartments , this first time I feel really as I am in my modern house which is have almost everything I need , and near from everything I want to visit ( nightlife - restaurants - اhistory river - shopping......etc .) , for me its perfect , and I am sure I will be back again to PragueCityApartments . So I recommend it for my self and for whom looking for good staying . Rached .

Positiveeverything I love is very near , not need any transportation , safety , good help team 24/7 , really I feel as I am in my home

NegativeI think it's only need air conditioner or fan in summer

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Daniel - RESIDENCE MASNA - one-bedroom apartment

Stayed in Apr-17

 
Total5

Outstanding staff and great location I spent 16 nights during a business trip at Masna and did not regret it at all. The reception staff is of outstanding kindness and responsiveness. You rarely ever wait longer than two hours for a request by e-mail and the answer is always helpful. There has been written a lot about the location itself and I can fully confirm all the positive points. In walking distance to all the touristic attractions and the most important subway stations, but yet far enough away of all the hullaballoo of the tourists. If you stay longer, I highly recommend the additional services such as changing the linen or the bath towels. This service as well is carried out perfectly on time and with a high discretion. On-site staff is fully trustworthy and I never had the feeling, I should hide away things like my computer or iPad. I already booked the place again and don't think to ever stay in a hotel again when I have business to do in Prague.

PositiveYou feel like home in a way, no hotel can offer.

NegativeTV-channels should be oriented towards western Europe

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Toni - RESIDENCE MASNA - one-bedroom apartment

Stayed in Apr-17

 
Total5

Spacious apartment in great location! Loved this apartment and company. They were very easy to work with. Included shuttle service from airport was really nice. I would recommend this apartment and company to friends and family.

PositiveVery large apartment, centrally located, close to restaurants

NegativeStreet a little noisy from bar downstairs

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 
 
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