Call us for free NOW : 0808 238 1322 (UK), 1 877 214 1286 (US), 800 800 722 (CZ)

 

Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.4 of 5

         
 
 

Value/money

4.6 of 5

         
 
 

Overall(629  reviews)

4.7 of 5

         
 
 

Overall (629 reviews)

 

by Daniel - RESIDENCE MASNA - one-bedroom apartment

Stayed in Apr-17

 
Total5

Outstanding staff and great location I spent 16 nights during a business trip at Masna and did not regret it at all. The reception staff is of outstanding kindness and responsiveness. You rarely ever wait longer than two hours for a request by e-mail and the answer is always helpful. There has been written a lot about the location itself and I can fully confirm all the positive points. In walking distance to all the touristic attractions and the most important subway stations, but yet far enough away of all the hullaballoo of the tourists. If you stay longer, I highly recommend the additional services such as changing the linen or the bath towels. This service as well is carried out perfectly on time and with a high discretion. On-site staff is fully trustworthy and I never had the feeling, I should hide away things like my computer or iPad. I already booked the place again and don't think to ever stay in a hotel again when I have business to do in Prague.

PositiveYou feel like home in a way, no hotel can offer.

NegativeTV-channels should be oriented towards western Europe

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Toni - RESIDENCE MASNA - one-bedroom apartment

Stayed in Apr-17

 
Total5

Spacious apartment in great location! Loved this apartment and company. They were very easy to work with. Included shuttle service from airport was really nice. I would recommend this apartment and company to friends and family.

PositiveVery large apartment, centrally located, close to restaurants

NegativeStreet a little noisy from bar downstairs

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Mary - RESIDENCE MASNA - studio apartment

Stayed in Apr-17

 
Total4.8

heating too hot at night. Show recess old...everything else perfect

PositiveGreat flat in everything,location,size,friendliness

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 4

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by David - RESIDENCE MASNA - studio apartment

Stayed in Apr-17

 
Total5

Trip to Prague If we come back to Prague we would like to stay in Residence Masna

PositiveGreat location; Service excellent, studio apt was perfect

NegativeNone

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Eric - RESIDENCE MASNA - one-bedroom apartment

Stayed in Apr-17

 
Total4.3

nice & comfortable couldn't think of a better place to stay in Prague. we spent a week in appartement 304 and liked everything. someone came over in the middle of the night to get the heating/hot water system working again within 15 minutes of the complaint. Also a second time when the system failed again, support was sent instantly. If it weren't for this problem, we would rate this apartment A+++. .

Positivewell equipped, good beds, well maintained facility, perfect location and very helpfull and friendly staff

Negativeheating/hot water system failure recurred repeatedly despite repair twice. the system lost pressure all the time; nothing to clean or dry dishes with manually, only dishwasher

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 3

         

Equipment & facilities - 4

         

Value/money - 4

         
 
 
<- Prev 3| 4| 5| 6| 7| |8| 9| 10| 11| 12| Next ->