Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.5 of 5
Overall(650 reviews)
4.7 of 5
Overall (650 reviews)
by Mladen - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jan-19
Amazing holiday I decided to go with Prague City apartments for first time and I was very surprised from the office girls and boy that answer all my questions and help my staying in Prague be even better . I wish to express my gratitude to all from Prague City apartments
PositiveLocation Location Location just wow
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Mariana - RESIDENCE MASNA - studio apartment
Stayed in Dec-18
Nice apartment Close to everything!
PositiveComfortable apartment, great location, highly recommend!
NegativeLittle noise every morning from someone picking up the trash, there was a small leak in the shower.
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Rachel - RESIDENCE MASNA - one-bedroom apartment
Stayed in Dec-18
Couldn't have been better I would definitely recommend staying in Residence Masna while visiting Prague - ideal location, spacious and clean apartment and extremely helpful and friendly staff - what more could you ask for!
PositiveWe stayed in Residence Masna for 4 nights. Everything was perfect! The apartment was so clean and looked exactly as advertised. The location is perfect for exploring Prague and while it is so central it was very quiet, with no noise disturbance throughout
NegativeThere was nothing negative about our stay.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Matteo - RESIDENCE MASNA - one-bedroom apartment
Stayed in Dec-18
cozy apartment and great location Very pleasant experience, location was just perfect and apartment was clean,cozy and well organized. Staff was helpful and really reactive, we could get a lot of flexibility on secondary (but important) issues and infos. Only negative side, if I had to find one, is the "cloudy" pillow and non-exhistent duvet, but this has more to do with the local habit when comes to sleeping rather than to the management itself (ist more cultural/social). Btw it would be great to have a selection of better pillows and maybe a bigger duvet for "oversize" people like me. :)
Positivereally "fully equipped", nothing was missing
Negativesmall duvet could be a bit bigger :)
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Juan Jose - RESIDENCE MASNA - one-bedroom apartment
Stayed in Nov-18
Dream stay Everything I can say is great, from the moment I made the reservation online, the reception at the airport by our driver, the reception at the check-in (they tried to speak to us in Spanish), as well as the apartment, very nice, bright and spacious, very well located with respect to everything what you want to visit in Prague, highly recommended and certainly when we return to Prague we will return to Residence Masna Thanks for everything
PositiveWe will definitely be back
NegativeNothing
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
