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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.4 of 5

         
 
 

Value/money

4.5 of 5

         
 
 

Overall(591  reviews)

4.7 of 5

         
 
 

Overall (591 reviews)

 

by Kutca - RESIDENCE MASNA - one-bedroom apartment

Stayed in Sep-16

 
Total5

Residence Masna Great location just few steps away from the old town also apartment was really clean.

PositiveLocation,Cleanliness

Negative-

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Robert - RESIDENCE MASNA - studio apartment

Stayed in Sep-16

 
Total5

business trip this is a great place to stay. it is near everything you want in prague. they pick you up and take you to the airport. they walk you through the apartment to make sure everything is to your satisfaction. it is quiet and safe. when i could not figure out how to use the washing machine, they sent someone over to show me. could not ask for more. quiet place despite being in the center of the old town. recommend without reservation

Positivegreat location

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Sandra - RESIDENCE MASNA - one-bedroom apartment

Stayed in Sep-16

 
Total4.7

Most beautiful city in the world Masna residence is located on a perfect location close to everything and in the most beautiful area of Prague. The apartment is very spacious and the cleaning service is great which makes you feel like a hotel. Also, constant communication is excellent and the office personnel very professional. Few things to consider: 1. Bathroom shower is to narrow. It is very uncomfortable to take a bath in that shower. 2. There is no air conditioner. Although I understand this is not very common in Europe, at least it would be ideal to have a pedestal fan in the bedroom. We tried to leave the windows open but the area is very noisy until very late. This did not help us to have a good sleep. There were 2 table fans that we tried to used in the bedroom but the electrical outlets are located in the 2 corners of the bed which is a bad location to connect a fan because it is right in people's face. So if a pedestal fan is provided at least an extension cord should be provided to connect the fan in a proper location. 3. Hair dryer could use an upgrade Thanks for helping us to have a great stay in that amazing city.

PositivePerfect location, like a hotel service, excellent communication

NegativeBathroom shower too narrow, no air conditioner and no pedestal fan in bedroom

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 5

         
 

by Sara Marian - RESIDENCE MASNA - studio apartment

Stayed in Sep-16

 
Total4.8

Quiet apartment near Old Town Square We enjoyed our stay at Residence Masna. The apartment had everything we needed for a very comfortable stay. The kitchen was well-equipped, bed was very large and comfortable, the bathroom was great including a washing machine, drying rack and iron. Maid service every day was excellent! We appreciated the good communications with the office. We will definitely stay with Prague City Apartments on our next trip to Prague.

PositiveGreat location, spacious, well-equipped

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Ben - RESIDENCE MASNA - studio apartment

Stayed in Sep-16

 
Total5

Excellent!!.....I stayed at Prague City Apartments two years ago for a few weeks. I stayed again for a few weeks this year. Your current property managers and front and back office staff are excellent. They are professional, efficient and friendly. I am extremely pleased with the service and will use Prague City Apartments again.

PositiveWell managed apartments and terrific service.

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 
 
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