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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.4 of 5

         
 
 

Value/money

4.6 of 5

         
 
 

Overall(625  reviews)

4.7 of 5

         
 
 

Overall (625 reviews)

 

by Janos - RESIDENCE MASNA - one-bedroom apartment

Stayed in Jul-17

 
Total5

Wonderful apartment in Old Town Steps from everything, priceless view from the balcony at night, with the signature spires bathed in moonlight. Cute apartment, in nice building, well provided. Michelin restaurant around the corner, small store (water, beer, cookies) next door, major supermarket 5 minutes walk. Everything worked fine, including dishwasher and clothes washer, that came with soap/detergent so we could just use them immediately. Friendly, efficient management. If you are a light sleeper, be advised that in the summer, Old Town is invaded by tourists, many of them young, some of them partying late. Masna where the apartment is, is residential, and comparatively quiet, but the all-night Burrito Loco half a block away may have a few noisy clients at inconvenient hours. I thought that the pleasure of revisiting the beautiful historic sites as we left and came back to our temporary home was more than enough compensation.

PositiveExcellent location, spacious, complete.

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by James - RESIDENCE MASNA - one-bedroom apartment

Stayed in Jun-17

 
Total5

"Terrific value -- an ideal stay" A clean, up-to-date apartment with gorgeous views, well-appointed kitchen, and immensely helpful staff. The real test is how they react when something goes wrong -- as it did on my stay; the hot water heater stopped working one day, and they fixed it right away -- within an hour or two! That was impressive. I would certainly stay with Prague City Apartments again (and even in the same apartment if it were available) on my next visit to Prague.

PositiveExcellent value, splendidly clean and up-to-date

NegativeNone really -- the only drawback is the noisy drinkers in the street

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Michael - RESIDENCE MASNA - studio apartment

Stayed in Jun-17

 
Total4.8

first trip to prague: wonderful city, very nice appartment I will visit Prague again, thats for sure. And of course i would choose again Residence Masna. Central location, but quiet too.

Positiveexcellent location, very comfortable beds, more than enough space in the appartment, very friendly, fast and good service

Negativenothing ´s really negative what i could report

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 5

         
 

by Miko?aj - RESIDENCE MASNA - one-bedroom apartment

Stayed in Jun-17

 
Total4.8

A great appartment just in the heart of Prague We spent a great 3 days time in Residence Masna, a beautiful fully equipped appartment just in the heart of Prague with a small balcony from which you can see the towers of Tynski church and can relax with a glass of wine before diving into the bustling streets of Prague. All the equipment is brand new, the place is super clean and you can order additional cleaning if needed. The staff is so friendly and the booking process goes so fast that it is just a pleasure to be there. We will book it once we're in Prague again!

PositiveFully equipped, clean

NegativeI would advise to put some darker curtains in the bedroom becase the morning sun can wake you up :)

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Alexei - RESIDENCE MASNA - studio apartment

Stayed in May-17

 
Total4.3

Good apartment, office stuff needs improvement Masna apartment itself was good: spacious, clean, conveniently located. Two negative points: 1. Due to absence of air conditioning we kept windows open and there was occasional early morning street noise. 2. Their 24h office is far away, i.e. you can not arrive to the apartment and pick up the keys nearby. 3. Management has strange habit to delay email response which is very inconvenient to travelers without working phones. At some point I was forced to run to their nearby office (to confirm our airport shuttle arrival) but it was, alas, closed during working hours.

Positive

Negative

 

Front office staff - 2

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 
 
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