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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.4 of 5

         
 
 

Value/money

4.5 of 5

         
 
 

Overall(637  reviews)

4.7 of 5

         
 
 

Overall (637 reviews)

 

by Sergey - RESIDENCE MASNA - one-bedroom apartment

Stayed in Dec-17

 
Total5

Superb Prague Мы останавливальсь в Masna Residence в декабре 2017. Сразу хочу отметить, что апартаменты расположены идеально в центре Праги. Все основные достопримечательности буквально в шаговой доступности, но одновременно в квартире очень тихо. Кстати, вид из окна у нас тоже был шикарный. Одно удовольствие завтракать и любоваться пейзажем с собором. В апартаментах есть абсолютно все, от фена и кофеварки до посудомоечной машины. Также установлен современный телевизор, можно смотреть видео из интернета и с usb. В апартаментах была идеальная чистота, белоснежное постельное белье и полотенца. Стоит ометить великолепную работу менеджеров: всегда на связи, отвечают по почте моментально. Более того, организовали нам бесплатный трансфер в аэропорт! Мы обязательно вернемся в эти апартаменты! 10 из 10.

PositiveIdeal location

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Ronald - RESIDENCE MASNA - studio apartment

Stayed in Dec-17

 
Total4.7

Nice stay in prague. Overall the stay was pleasant. I will recommend your apartments to my friends.

PositiveThe location was nice and the price was reasonable.

NegativeThe boiler had problems and I had to request service multiple times to restore the hot water.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 3

         

Value/money - 5

         
 

by mark - RESIDENCE MASNA - studio apartment

Stayed in Dec-17

 
Total4.5

Beautiful birthday trip The apartment ist fitted for short or longer stay. Enough room for your stuff. Comfortable bed. Thank you for a unforgetable stay.

Positivequick and helpful staff

Negativeheater and warm water was´nt operational (first day and last day of our stay).

 

Front office staff - 4

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 4

         

Equipment & facilities - 4

         

Value/money - 5

         
 

by Eva - RESIDENCE MASNA - one-bedroom apartment

Stayed in Nov-17

 
Total4.7

Wonderful apartment in the heart of Prague Great apartment in a beautiful old building, comfy beds, perfect location in the heart of Prague, very friendly and helpful staff. We enjoyed our stay there very much and 100% recommend!

PositivePerfect location in a beautiful 19th century building, spacious apartment, friendly staff

NegativeBeing in the city center, it can get a bit loud

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by James - RESIDENCE MASNA - one-bedroom apartment

Stayed in Oct-17

 
Total3.7

Close-in location The apartment was nice, although it was too hot at night and there is no air conditioning. Being close to several streets with late-night bars and pubs, there was considerable noise in our apartment that disturbed sleep. Positives were comfortable bed, lots of room, nice kitchen, good wi-fi and close to the old town square and the many restaurants nearby. Negatives are the noise, too hot at night, and a very small shower in the bathroom.

PositiveSpacious, comfortable apartment

NegativeNoisy with street noise at night

 

Front office staff - 4

         

Location - 3

         

Rooms and services - 3

         

Cleanliness - 4

         

Equipment & facilities - 4

         

Value/money - 4

         
 
 
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