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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.4 of 5

         
 
 

Value/money

4.5 of 5

         
 
 

Overall(656  reviews)

4.7 of 5

         
 
 

Overall (656 reviews)

 

by Chris - RESIDENCE MASNA - one-bedroom apartment

Stayed in May-18

 
Total5

Perfect Prague We’ve just returned from a lovely long weekend in Prague. While not always sparing the time to write reviews we wanted to make a special note for Residence Masna. Perfectly located in the Old Town close to the main square, the apartment is an ideal choice for those wanting to be close enough to all major tourist attractions and come of the best restaurants in the city. We stayed in a 1 bed apartment and were pleasantly surprised by the size. Huge living space, huge bed, huge bathroom. We simply couldn’t fault the place. The staff at the office were lovely and even offered to take our bags to their office on our final day so we didn’t have to carry luggage around town while waiting for our late evening flight home. We’d recommend this apartment to any couple wanting to stay in the heart of Prague! Chris

PositiveGreat location, lovely spacious rooms

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Brice - RESIDENCE MASNA - one-bedroom apartment

Stayed in May-18

 
Total3.8

Awesome weekend Great location and a lovely city

PositivePerfect location and great experience

NegativeHost was slow and late to welcome me at the apartment

 

Front office staff - 4

         

Location - 5

         

Rooms and services - 3

         

Cleanliness - 4

         

Equipment & facilities - 4

         

Value/money - 3

         
 

by Michael J. - RESIDENCE MASNA - one-bedroom apartment

Stayed in May-18

 
Total5

Great staff Staff is exrtraordinarily responsible. A minor problem with the washing machine. One phone call and staff technician repaired the machine in an hour on a weekend.

PositiveStaff stays in contact incredibly quickly.

NegativeNone

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Chun-Hsuan - RESIDENCE MASNA - studio apartment

Stayed in May-18

 
Total4.8

Good location, nice people. Good location. And really helpful people.

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Meruyert - RESIDENCE MASNA - studio apartment

Stayed in Apr-18

 
Total5

Felt like Home in Prague We were living in studio apartments for 5 days, and this place was just amazing! First of all, before we arrived there were some questions I needed to figure out, and any time I wrote emails I got responses right away, which is really great, as we solved all my issues very fast. Secondly, when we arrived we were eligible for free pickup from the airport, and this was so great, as the driver was nice and talkative, entertaining us the whole trip till the apartments. The system of security for apartments was pretty good, as you can enter the building only if you have a card, which is a key, so it is only other guests or staff who can be in the building. The apartment itself was very clean and warm, with all the necessities, such as soap/shampoo/hair dryer/ paper towels/ towels of different size/washing machine. We had a comfortable kitchen with nice stuff like tea, coffee milk, and everything you may need to cook, like pan/cattle/dishes/glasses/fridge/oven/etc. It takes only 5 minutes to reach the old city center, as well as the Palladium store on the Republic Square (Náměstí Republiky), and at the same time it is a bit far from super touristic routs, so it is not crowded. As well, there is a shop right near the apartments and a Mexican fast food place open almost 24/7. The apartments are not expensive comparing to hotels in the same area of the city. The front office staff is very nice and polite, and are ready to help any minute. The only super small minus that I would mention, or I would say it is a suggestion: it would be very handy to have an umbrella in the apartment, just in case it rains, as it was in our case, but this is just a suggestion and it did not affect our stay in any way. Overall, this was an amazing experience, and we almost felt like home there. I would definitely recommend this service to all tourists and to all my friends, and next time I come to Prague I will 100% choose Prague City Apartments!!!

Positivenice apartments, perfect location, great service

Negativenothing negative to describe, all was amazing

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 
 
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