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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.4 of 5

         
 
 

Value/money

4.6 of 5

         
 
 

Overall(622  reviews)

4.7 of 5

         
 
 

Overall (622 reviews)

 

by Miko?aj - RESIDENCE MASNA - one-bedroom apartment

Stayed in Jun-17

 
Total4.8

A great appartment just in the heart of Prague We spent a great 3 days time in Residence Masna, a beautiful fully equipped appartment just in the heart of Prague with a small balcony from which you can see the towers of Tynski church and can relax with a glass of wine before diving into the bustling streets of Prague. All the equipment is brand new, the place is super clean and you can order additional cleaning if needed. The staff is so friendly and the booking process goes so fast that it is just a pleasure to be there. We will book it once we're in Prague again!

PositiveFully equipped, clean

NegativeI would advise to put some darker curtains in the bedroom becase the morning sun can wake you up :)

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Alexei - RESIDENCE MASNA - studio apartment

Stayed in May-17

 
Total4.3

Good apartment, office stuff needs improvement Masna apartment itself was good: spacious, clean, conveniently located. Two negative points: 1. Due to absence of air conditioning we kept windows open and there was occasional early morning street noise. 2. Their 24h office is far away, i.e. you can not arrive to the apartment and pick up the keys nearby. 3. Management has strange habit to delay email response which is very inconvenient to travelers without working phones. At some point I was forced to run to their nearby office (to confirm our airport shuttle arrival) but it was, alas, closed during working hours.

Positive

Negative

 

Front office staff - 2

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Christine - RESIDENCE MASNA - one-bedroom apartment

Stayed in Jun-17

 
Total4.8

Spacious and bright in a location close to the main square My friend and I really enjoyed our stay at the Prague City Apartments at Masna 5. The building is well kept and the apartment was airy, clean, spacious and bright. The interior windows to a light well were helpful in cooling the apartment when it got warm, along with the 2 supplied fans when we wanted the front windows closed due to night time party noise on the street. I wear earplugs so I enjoyed staying here very much and would stay here again. The office staff was very helpful in arranging taxis from and to the airport and to the bus station when we needed some help. They really are there to help if you need it. The location is safe and the building is secure. This is a great location. Close to everything. The beds were very comfortable too. The pictures in the advertisement were correct. The apartment was actually nicer than the pictures. Plenty of room to put clothing away. We stayed 12 days and loved our apartment. I highly recommend this apartment #403 and Prague City Apartments. Oh yeah. Good water pressure, plenty of hot water and a washing machine. It was a big bathroom.

PositiveThe office staff is helpful with the booking and questions. They are available 24/7 which is helpful. The young woman who met us at the apartment was very thorough in going over the various aspects of the apartment and with information on the local area

NegativeI wear ear plugs so I could not hear the noise from the street which is loud and goes on till 3:00am. You won't hear it either if the front windows are closed. But if it is hot and the front windows are open the street noise is very evident. If you nee

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 5

         
 

by Bob - RESIDENCE MASNA - studio apartment

Stayed in May-17

 
Total5

delivered as advertised we had wonderful 4 nights in this unit..minutes from Old Town Square and yet just far away enough to be away from the noisy bar crowds. Unit had all amenities, comfortable bed and location ...what more could you ask for. Staff were very friendly and helpful ...we would...and likely will... return and stay here again.

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Andres - RESIDENCE MASNA - one-bedroom apartment

Stayed in May-17

 
Total5

Praga espectacular Increible ciudad, maravillosa y la unicacion del departamento espectacular cerca de todo

PositivePerfecta Ubicacion cerca de todo

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 
 
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