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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.4 of 5

         
 
 

Value/money

4.5 of 5

         
 
 

Overall(649  reviews)

4.7 of 5

         
 
 

Overall (649 reviews)

 

by Asaf - RESIDENCE MASNA - one-bedroom apartment

Stayed in Apr-18

 
Total4.2

our vacation at Prague the apartment is located in an excellent location at the center of the town. it is specious and well equipped. upon check-in the staff member met us at the apartment & gave us a great explanation about the residence and the city. the check-out didn't go well, we scheduled someone to come at 8 A.M as we had an 11 AM flight, after 20 minutes no one came i sent an email but no answer. after 40 minutes i finally called through my cellphone - a call that cost a lot, and only then i got answered in the office. fairly enough, after my call someone came quickly and provided us with a taxi to the airport and we were able to catch our flight on the last minute. either then that it was wonderful.

Positiveperfect location, very nice apartment, well equipped,

Negativethe staff forgot to come to the checkout and we almost missed our flight

 

Front office staff - 2

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Andrea - RESIDENCE MASNA - studio apartment

Stayed in Apr-18

 
Total5

AMAZING WEEK IN PRAGUE Very nice apartment, perfect location. For having fun it’s 2 minutes walking from the old town. For shopping it’s 4 minutes walking from the shopping areas. To relax it’s great because it’s quiet and not loud. Amazing host very kind and available any time if you need. 5 stars for everything

PositivePERFECT LOCATION

NegativeEVRYTHING WAS GREAT

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by John - RESIDENCE MASNA - one-bedroom apartment

Stayed in Apr-18

 
Total3.8

First visit Very attentive and helpful staff from booking through to check in. A large, clean, reasonably well equipped apartment in a good area to explore the city from. Some good restaurants and cafes nearby. The area is very noisy from midnight to 6.00am. Fine if you are heavy sleeper or a party animal. Otherwise not.

PositiveNice apartment

NegativeNoisy area

 

Front office staff - 0

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 3

         

Value/money - 5

         
 

by Tommaso - RESIDENCE MASNA - studio apartment

Stayed in Apr-18

 
Total4.3

Perfect location Congratulation for your staff and organization. We enjoied our stay.

PositiveLarge and comfortable apartment

NegativeLack of mop and bucket

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 4

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Leah - RESIDENCE MASNA - studio apartment

Stayed in Apr-18

 
Total4

Masna Residence Prague -302 The professional staff at Prague City Apartments was extremely communicative from the start. They listened to my needs and found me a studio room and a round trip airport transport at a very good, inexpensive cost. I am a bit picky and typically stay in 4/5 star hotels and AirBNB's. This specific apartment -302, was not anywhere near that level of accommodation. I chose to stay at the Masna Residence because a friend recommended the exact building and I just followed their suggestion. The bed and the linens were clean, new and comfortable. The bathroom was spacious and well lit and included a clothing washer. The water was always hot. The kitchen and closets were generous. But the lobby, elevator, lack of a reception desk, the apartment's furniture, drapery and lighting were not new and could be described as bleak. But for the low price, PCA offered me I am not complaining. For anyone on a budget it is a wonderful place to stay. It is in the center of town. I felt safe in the building, the locks functioned perfectly and it was very quiet in the apartment despite the fact that Masna street is a very busy thoroughfare.

PositiveVery quiet, spacious and comfortable

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 3

         

Equipment & facilities - 3

         

Value/money - 4

         
 
 
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