Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.6 of 5
Cleanliness
4.6 of 5
Equipment & facilities
4.3 of 5
Value/money
4.5 of 5
Overall(284 reviews)
4.6 of 5
Overall (284 reviews)
by Rudy - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Dec-14
perfect location for Old Town, Charles Bridge, etc. Clean and comfortable. We recommend.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Govind - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Nov-14
Great location
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Matteo - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Oct-14
prague weekend everything was amazing... super advised!!!
Positiveexcellent location and awesome overall quality
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Alex - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Oct-14
Very good experience in Praque This is a lovely apartment in a fantastic location, everything is in the near, they have every thing you need. And also they have very good service. I will definitely recommend this apartment. The only negative thing is the tube sewer was a little bit clogged.
PositiveFantastic Location, lovely apartment,clean,WIFI,
NegativeSewer clog
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Mary - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Oct-14
Prague is truely a beautiful city! We had a wonderful stay in Karlova apartment 41. It was a perfect location. Close to some great restaurants and some of the main attractions. We were able to walk everywhere. The staff at the office was wonderful to work with. If there was a problem or question, it was usually dealt with that day. If I emailed them, I heard back from them within 10 to 15 minutes. Always very pleasnt and very helpful. I would suggest however that when they take you to the apartment that they give you instructions on how to use the stove, the heat and the wash machine. There are directions there but they are a little difficult to follow. Luckily we never had to use the heat because we could never figure it out. Someone was suppose to come but never showed up. The only negative thing I would say about the apartment was that it wasn't as new looking as the pictures portrayed it and the street it was on was very noisy at night.
PositivePerfect location.
NegativeNoisy street at night.
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 3
