Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Maria - RESIDENCE BREHOVA - one-bedroom apartment
Stayed in Jul-16
When we got to the airport I sent message (at 17.16h ) to knovakova @ prague -city apartments to inform you that we were going to the apartment. But when we reached the building was no one to greet us. I had to call you and wait 15 min. We've been in apartments in many cities of Europe and never required in a security deposit. Suspicious of guests? After Prague we went to Berlin and the owner didn't require a security deposit. The apartments usually have salt and other spices . Despite these negative aspects it was very nice to be in the apartment and know Prague. It is a beautiful city ! I hope I have helped to improve your service . Thank you! Best regards.
Positiveperfect location, beautiful building!
Negative
Front office staff - 3
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 3
by Alison - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Jul-16
Great apartment Lovely apartment right in the centre of Prague very close to most of the major sites of the city. 5 minutes walk from the Old Town Square and from Charles Bridge. Very comfortable, with air conditioning, good TV, fridge/freezer and washing machine. Bedrooms were a good size. Maid service every day and the office staff were very helpful. The only down side was, because of the central location, the street below was very noisy until late at night, so the bedroom windows could not be left open. This was fine in the main bedroom as it had air conditioning, but the other 2 bedrooms didn't. We were concerned about the kitchen doors, which are made of glass, and one of them had a major crack in it. We made sure we closed the doors very carefully, but it would only take the doors being banged closed for the door to possibly shatter completely. This needs immediate attention!
PositivePerfectly situated for seeing Prague
NegativeVery noisy on the street below
Front office staff - 5
Location - 4
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Rajesh S - OSTROVNI 7 APARTMENTS - two-bedroom apartment
Stayed in Jul-16
family trip Overall great location for first time visitors
PositivePrefect location
Negative
Front office staff - 4
Location - 4
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Gail - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-16
Excellent location and facilities for a two week stay We could not have asked for better service and more comfortable accomodation. The apartmentments are ideally located with all the main attractions within walking distance. One of us had the misfortune to be hospitalised during our stay and the staff did all,they could to help. This will be our "go to" place in Prague.
PositiveFriendly efficient helpful staff
NegativeNone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Graziana - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jul-16
the apartment is in a great location, spacious, very comfortable and clean, well appointed, loved it
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
