Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.5 of 5
Overall(650 reviews)
4.7 of 5
Overall (650 reviews)
by KAREN - RESIDENCE MASNA - one-bedroom apartment
Stayed in May-17
Spring Prague Visit Loved staying in this apartment and we would definitely stay here again. Great location - easy access to all sights and within easy walking distance of some great places to eat. Definitely considered a home away from home. Apartment itself is very comfortable, nicely and well fitted out to accommodate any holiday needs. Plenty of space which lets you relax properly after a big day exploring. A guide to available tv channels would be helpful only to save you from scrolling through a long list of them - although not many are available in English so wasn't watched much of an evening anyway. Nice neighborhood, great security in building/apartment. In-room safe is a great plus. Dealing with booking/administration staff was easy and friendly on all occasions.
PositivePerfect location, great size, excellent amenities, nicely furnished, super comfortable, fabulous shower/bathroom. Excellent customer service.
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Pauline - RESIDENCE MASNA - one-bedroom apartment
Stayed in May-17
Great apartment Residence Masna is a lovely big comfortable apartment in a great location, however it was noisy during the day and especially at the night time. There is a nightclub close by and it is very loud around 3am-4am. I recommend earplugs. The shower was not great. It was difficult to control the temperature.
PositiveLovely big apartment in a great location
NegativeNoisy
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Susan - RESIDENCE MASNA - studio apartment
Stayed in May-17
First time visit to Prague Great location. Facilities great. Spacious studio apartment. Check in well organised and with pick up from the train station the start to our Prague few days was great.
PositiveExcellent location
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by Robert - RESIDENCE MASNA - one-bedroom apartment
Stayed in May-17
2.5 Week stay Overall I would highly recommend this apartment. I stayed here for about 2.5 weeks for a work trip and found it very ideal. It's spacious enough for 1-2 people for sure. Close enough to the sights that I could squeeze in some fun & sight seeing during my stay. The good - Location is superb. Close enough to the touristy stuff, far enough that the noise isn't an issue. Plenty of cafes, ATMs, shops nearby - Clean - Pickup from airport was easy (recommended!) The bad - Water heater broke during my stay, however the staff gave me access to another room to shower in AND a free ride to the station when leaving the apartment. Could not have handled it any better I think. - Clothes washer is ancient and unintuitive (even with very clear english instructions).
PositivePerfect location, Building has elevator!
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
by Francesco - RESIDENCE MASNA - studio apartment
Stayed in May-17
Perfect stay in the heart of Prague The position of this spacious apartment makes it perfect to explore the Old Town. Nonetheless, despite its central location, it is nicely quiet at night. Everything I could need was available in this cozy apartment, including a large bathroom, perfectly functioning wifi, and an equipped kitchen. The communication with the staff was easy. Definitely recommended for few days in the heart of Prague!
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
