Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Hay - RESIDENCE MASNA - studio apartment
Stayed in Oct-19
Lovely prague , very good staff ! When we arrived there is in reception lady she is so nice and help Lovely prague , very good staff ! When we arrived there is in reception lady she is so nice and help us to get taxi and all , really appreciated!
PositiveLovely prague , very good staff ! When we arrived there is in reception lady she is so nice and help us to get taxi and all , really appreciated!
NegativeNothing
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by Alistair - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Oct-19
Great, except their staff enters your apt without warning Very strange, given how many times they tell you to turn the lock on the apt door and keep safe, that they give keys out to all and sundry, who enter your apt whenever they want. What's the point of the lock, then? A superb apartment, really, great apt and location (only kitchen a bit light on cooking equipment). However, the host, a company running many apartments, gave keys to other people, even outside maintenance people, who entered the apartment unannounced and without appointments. Not only embarrassing, but also scary regarding safety. The first time, after we had written that the sink was blocked, we were literally naked in bed at 6pm on Friday night and the front door to the apt opened and a man entered. No appointment, no warning, just opened the door. I have no idea what language he spoke because we both yelled for him to go away as loud as we could. So he came back again at 11am on Saturday morning, and I kid you not, we were in the middle of having sex, and the front door opened and a man's
Positivesuperb apt, great location.
NegativeScary/unsafe: 4 times their maintenance crew or staff entered out apt without warning.
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Noam - RESIDENCE BREHOVA - three-bedroom apartment
Stayed in Oct-19
Exselent place Very good
PositivePefect location,good service,nics people
NegativeNo negative options
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Mitchell - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-19
Wonderful vacation holiday The apartment is located in old town just a minutes walk to the old clock. The bed was more comfortable then the one at home. The service was exceptional with excellent communication and attentiveness. Oddly enough the two things I wish we would have experienced were right outside the front door: The Beer Spa and the Agave restaurant. We will return and not hesitate to stay again.
PositiveGreat location, easy access, quiet and comfortable
NegativeWe wish we had several more days to enjoy the apartment and Prague
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Christoph Rudi - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-19
weekend trip good place to relax some days from all day stress.
Positivenice appartement, in the middle of old town
Negativewifi not stable
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
