Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.5 of 5
Overall(650 reviews)
4.7 of 5
Overall (650 reviews)
by Janet - RESIDENCE MASNA - studio apartment
Stayed in Nov-16
so great to be there everyone so professional and kind
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Sarah - RESIDENCE MASNA - one-bedroom apartment
Stayed in Nov-16
Great Apartment The apartment was fantastic, so spacious. Location is perfect. Main attractions within walking distance. Supermarket 5 mins walk. The apartment was clean, warm & cosy and the bed was super comfortable :) it had everything we needed!! This is our second time to use Prague City Apartments and we would highly recommend. Your staff are so helpful :) Thanks Regards Sarah
PositivePerfect location, great apartment
NegativeCan be noisey at night but did not affect us.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by zahra - RESIDENCE MASNA - studio apartment
Stayed in Nov-16
Amazing faculty Amazing room with perfect location in the mid of the city
PositivePerfect location
NegativeCommunication is kinda slow
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Carol - RESIDENCE MASNA - studio apartment
Stayed in Nov-16
The reception staff that we have been dealing with, i.e. Jane, Kate and those we e-met were all very helpful, responsive and professional. We congratulate you having such a marvellous team, it truly was a joy to stay at the Masna Residence. We have no hesitatation to recommend the place for visitors to stay in Prague.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 4
Value/money - 4
by Ross - RESIDENCE MASNA - studio apartment
Stayed in Oct-16
Meeting our student daughter in Prague Great to be able to use the lift when transporting suitcases on arrival and departure. This is a fabulous apartment because it is beautifully presented and equipped, it is light and sunny and really warm. There were no noise issues. It was fantastic to have a washing machine/dryer rather than having to use a laundromat. The apartment was close to all the tourist amenities and transport as well as 2 supermarkets. It was 3 minutes walk to the beautiful Jewish Quarter and the large square with the Astronomical Clock. We will be recommending this apartment to all our friends as we loved our stay here.
PositivePerfect location for sightseeing, supermarkets, great restaurants. This apartment was quiet, beautifully decorated and equipped with a comfortable bed. We will be recommending this apartment to our friends.
Negativenothing
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
