Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.5 of 5
Overall(650 reviews)
4.7 of 5
Overall (650 reviews)
by Nora - RESIDENCE MASNA - studio apartment
Stayed in Oct-16
great location for city break we had a great stay. There was a hicup witht he airport collection but not the fault of the team in city apartments. They went out of their way to turn the situation from a bad one to a positive experience. Great customer service
Positivegreat location, gave us the freedom to explore the city at our pace
Negativesome noise
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Edward - RESIDENCE MASNA - studio apartment
Stayed in Oct-16
Masna It was a great apartment, perfect location, roomy and we'll appointed. Highly recommended.
PositiveGreat place
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 4
by Joanne - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-16
We loved Prague We were very please to be near the Old Town, but we didn't know it would be so Noisy. But overrall, we love the place and the city is so beautiful. We appreciate to have the services of a shuffle to the airport, it help us a lot. Thank you, Joanne Dutil
PositiveVery spacious
NegativeWhere we leaved it was very noisy all night long, it was very difficult to sleep well
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Reginald - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-16
fantastic stay as ever as brilliant as I have come to expect of these apartments.
Positiveperfect position for all Prague sights and features
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Zuzana - RESIDENCE MASNA - studio apartment
Stayed in Oct-16
Great, except for the noise from nearby bars Our stay would have been perfect had it not been for the number of nights when the loud vibrations from the Harley's Bar kept us awake most of the night. Your services are more than satisfactory. If there was some way to eliminate the noise problem, it would be our perfect "home away from home."
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
