Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.6 of 5
Cleanliness
4.6 of 5
Equipment & facilities
4.3 of 5
Value/money
4.5 of 5
Overall(284 reviews)
4.6 of 5
Overall (284 reviews)
by Simona - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Dec-13
Everything was perfect. In particular the attention to all details such as transportation from/to airport and luggage transportation. The apartment is wonderful, clean and fully equiped. Bathroom and bedrooms were amazingly wonderful.
PositivePerfect location in the heart of Stare Mesto
Negativenone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Karen - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Nov-13
Best Location in Praha I cannot make enough positive comments about our stay with Prague City Apartments, they really have their act together. Our family rents vacation homes at least twice a year and this was by far the best experience. Booking was a breeze, we were met at the airport and taken to our apartment at a fraction of the normal cost, we had a tour to Terazin arranged, daily maid service, when the cable was not working an employee was at our place in 5 minutes same for a blown fuse in the second apt we rented. I wish you all had offices in every city!
PositiveExcellent
Negativemaster shower head
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Anna - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Nov-13
Our trip with 2 children we liked everything
PositivePerfect location, was all that we need
Negativenoisy, but we understand that it's the center of old town. No shower gel.
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 3
by Wolfgang - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Nov-13
Short trip to Prague for visitig Karlovy Lazne Nice apartment in the city of prague in a pedestrian steet.
PositiveNice Location in in the center of prague
Negativeno dishwasher available but a washing mashine
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Nelly - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Nov-13
Brilliant client service Amazing client service, staff really attentive, sort out any problems straight away, are proactive in offering things for us. The flat was enormous (by UK standards), right in the centre of the Old Town, next door to an amazing little bakery. There was 1 problem with the lift not working properly, but it got sorted as soon as we reported it to the reception. Overall - we're really happy with it and woukd definitely go again!
PositiveBrill client service, enormous flat right in the centre
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5