Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Maxmilian - RESIDENCE BREHOVA - three-bedroom apartment
Stayed in Aug-13
Prague Trip with friends. We were totally happy with our decision! it's maybe a bit expensive but it's totally worth the costs. I don't think that it is possible to find a better place to live. 9.5/10 points
PositivePerfect location, friendly staff, much place
Negativea lot of police cars in the evening.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Tugcem - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Aug-13
Three couples' Prague trip It seemed a bit expensive at first, but after spending one week there, I can say it was worth every penny. You cannot get any "central" than that, everything is in walking distance. Apartment itself was great; very spacious rooms and a terrace with a barbecue. We didn't use the barbecue, but we exploited the terrace a lot since we couldn't smoke indoors. Wifi connection was great. Cleaning lady cleaned the apartment everyday, and replenished the toilet papers, coffee, tea, etc. We had some problems figuring out how the washing machine works, she even set the machine for us, when we were not in the apartment. Front reception employees responded very quickly to every question and problem we had. The only negative thing would be the lack of AC in one of the rooms. But it was the hottest days of Prague, otherwise, probably it wouldn't have been a problem. Overall, it was truly an enjoyable stay.
PositivePerfect location, spacious apartment, excellent internet connection
NegativeOne of the bedrooms didn't have air conditioning.
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Arjen - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Aug-13
Perfect citytrip location Great value for money. Very spacious and apartment with hotel cleaning service. Very friendly and helpfull staff 24/7. Room for improvement: stronger WiFi signals in the apartment and parking place to load/unload luggage. Further the lights on the stair shut down too quickly and you may find yourself in complete darkness on the stairs. Nevertheless overall rating is excellent.
PositiveGreat place in old style buidling
Negative
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Nancy - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Aug-13
A Perfect Match for our Needs The quality of these accomodations and its furnishings are of the highest level and it helped us feel the comfort of home. We cannot say enough about the courteous, professional help of the staff which provided EXCEPTIONAL service throughout. When the elevator was temporarily out of service, they went above and beyond what one would expect. They handled requests, reservations etc. immediately and followed through by informing us promptly. We might suggest that they add small horizontal surfaces next to the bed for alarm clocks etc. DocNancy
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Helga - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Aug-13
It is hard to review it. We liked the location and we liked the apartment. The staff was very attentive and very helpful and friendly. What we did not like was that the flat was dirty and remained so during out stay. The carpet has not been cleaned for ages and showed it. It had an uncared for feel to it. The worst was that there was no air conditioning in our flat whereas the flat next door at the same rate did have airconditioning. It would have been helpful if we did receive the information of lack of air conditioning prior to committing ourselves. We just assumed you had it. Thank you for inviting us to give feed back. It is appreciated. Kind regards Helga Coulter and Peter Coulter
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 3
Cleanliness - 2
Equipment & facilities - 4
Value/money - 4