Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.6 of 5
Cleanliness
4.6 of 5
Equipment & facilities
4.3 of 5
Value/money
4.5 of 5
Overall(284 reviews)
4.6 of 5
Overall (284 reviews)
by Shirish - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in May-12
Prague ofcourse is a lovely place. As regards Residence Karlova--have mixed feelings-- The arrangements. cleanliness, instant response by your staff was commendable. But the clarity on information could be improved. have given my reasons above. Barring these instances, our stay was comfortable and thank you for the same. Best Regards Shirish Pingale
PositiveInstant response by your staff, Good clean rooms, liked the complimentary Wine package.
NegativeNeed to bring more clarity in information-- for e.g--- our rooms did not have AC-- it is generally assumed that rooms would have airconditioning for such appartments and need not be asked separately. Also our appartment #21 has only one WC. I had asked s
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Patricia - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in May-12
Three couples enjoying a break in Prague We were three couples taking a break in Prague. We appreciated the space and clarity of the Karlova 33; lovely bedrooms and bathrooms and the fact we could sit out on our private terrace for meals. Unfortunately the terrace light did not work (a customer has already mentioned this!!). The terrace chairs are worn through with holes (should be replaced); the parasol is broken and does not open! The floors were very dirty but we asked the staff to clean them and hose down outside terrace area! Would appreciate bedside lamps on BOTH sides of the beds! The staff was very friendly and responded rapidly and efficiently to our requests. We loved being in the centre of the old town but Karlova street is unfortunately noisy with loud music and people shouting at all times day and night. Ear plugs are essential!!
PositiveVery central for all tourist sights by foot
NegativeRowdy street noises at all times day and night!
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 3
Equipment & facilities - 3
Value/money - 4
by Hanne - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in May-12
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 3
Cleanliness - 3
Equipment & facilities - 2
Value/money - 3
by Douglas - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in May-12
Amazing central apartment This apartment was really lovely. It's bright, spacious, and right in the center, steps away from the central square, and on an adorable little winding street with cafes and restaurants and shops. It has fast wifi and everything you need for a short stay, including daily maid service! The only downside was that you're _so_ close to the center that you often hear the drunken teenagers carousing all night long.
PositiveBright, central, spacious
NegativeStreet noise can be a problem
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Michael - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Apr-12
Average apartment, kind of noisy
Positive
Negative
Front office staff - 4
Location - 3
Rooms and services - 3
Cleanliness - 4
Equipment & facilities - 3
Value/money - 3
