Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Patricia - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-12
Great for the History buff This trip would have been perfect except for the children in the apartment below us. I requested a quiet apartment and was assured this could be the case. I do hold the management responsible for not placing families with young children in one of their many apartments that would not interfere with the peace and quiet of the entire building. Five nights of no sleep for a much needed vacation was lost. However, on a brighter note, the staff was the best I encountered in all my travels. They called the family on our behalf several times in the middle of the night!They were informative, cooperative and ready to help-24/7. They made us feel at home and we would book with them again.
PositiveGood location
NegativeKids screaming every night
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Bob - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-12
Excellent facility, with a beautiful view from the balcony.
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Mary - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-12
excellent location, few blocks in 1 direction from Charles Bridge, few in the other to Wencelas Sq and Old Town Sq. Few blocks to large grocery store and across from a mini mart. Restuarants close by as well as a taxi stand if needed.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Linda - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-12
Perfect location and apartment Not only was the apartment just what we wanted but the staff were completely helpful. This included the fact that after we left, they found a couple of items of clothing we left. Staff has been amazingly helpful about getting these items back to us. The folks at Prague City Apartments also made it so easy for us to get our luggage moved from the apartment to their office as we needed to change hotels to meet up with our tour group, convening at another location. Our only disappointment was the breakfast arrangement. We had been under the impression from the website that there was a location, either in the building or nearby, where breakfast was provided. We always look forward to a provided breakfast right in our building before we start our day. Other than this, we have nothing but superlative comments for Prague City Apartments.
PositiveJust what we wanted
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Jocelyn - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Oct-12
A perfect place to stay in Prague We stayed for one week at Karolina Apartments at the end of September. Everything was perfect. The service was excellent. We had a problem with the bathroom and it was fixed within an hour. The apartment was spacious, quiet,, very well equipped, sunny and centrally located. We strongly recommend it.
PositiveNice and quiet
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5