Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Sami Salim Mohd - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-12
the internet is not good
Positive
Negative
Front office staff - 5
Location - 3
Rooms and services - 3
Cleanliness - 4
Equipment & facilities - 3
Value/money - 4
by Gillian - RESIDENCE RYBNA - RED HORSE - parking
Stayed in Sep-12
Good choice Very good location. We would like to have had enough tea, coffee, milk to get us started but that was supplied when we mentioned this. Staff responsive to our requests and central office staff went above and beyond on our arrival by car, coming with us to the apartment and then to the car park as we lacked confidence in finding our way around. They were exceptionally helpful altogether.
PositiveComfortable spacious apartment
NegativeCupboards flimsy and the door stuck on our wardrobe making it difficult to get our things in and out
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Thomas - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-12
A Perfect Base to Explore This Spectacular City Our 8 day stay at the Residence Karolina was excellent in every way. The staff were welcoming, helpful, and very knowledgable about touring Prague. They are able and are eager to reserve/book any of the many events and tours that are available in the city, saving you running around to the various agencies. The apartment was perfect: spacious, very quiet, very clean and fully equipped. The kitchen was nicer than our own one at home! We are recommending Prague and the Czech Republic as a destination to all our friends, and we are recommending, with no hesitation at all, that they stay at the Residence Karolina.
PositiveMet or exceeded all of our expectations
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Barbara - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Sep-12
Wonderful Prague apartment An excellent experience with Residence Karolina. Very spacious and comfortable with all in working order. A problem with air conditioning fixed within an hour. Best of all, everything happened very smoothly -- a change to add days was easily done over the reservation system, pickup and drop-off drivers right on time and very helpful. If PCA said it would happen, it did. Loved being close to great eating places, Charles Bridge, Wenceslas Square and Old Town and Tram 22. Would definitely stay again.
PositiveWonderfully located by important sites and very comfortable living
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Stuart - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-12
Only problems we had was curtains not shutting properly and the bath had several deep gouges in it. Staff were very helpful and polite. The only problems we had were purely cosmetic and could have been corrected prior to our arrival. We had a problem with noise from apartment above on last three days but nothing too severe, it was only noticeable as it occurred during very early hours of morning. These were minor problems and would not deter me from using the apartments in the future. Thanks
Positive
Negative
Front office staff - 5
Location - 4
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
