Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Chee Keong - RESIDENCE MASNA - studio apartment
Stayed in Jan-12
Great service I enjoyed my stay at Masna because of the great location and efficient support. We checked into Masna which was a mistake but a service staff arrived and helped us with the registration on the spot. We were not able to watch television and once again it w dealt with quickly. If i were to pick on the apartment, the tap in the kitchen was difficult to shut down completely because of the knob. It is also a waste of water as well and dripping of water is audible throughout the night. The washing machine was disappointing as it failed to wash clothes, it just pretends to. Overall, my wife and i are happy with the apartment
PositiveFriendly and efficient service
NegativeDripping tap, inept washing machine
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 3
Value/money - 4
by Andre - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-11
Good choice I wuld reccomend this place according to the quality/price
PositiveGood location and good quality/price. The best choice if you're going to stay more than 4 days. Very clean and with a lot of space
Negative
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Ulrike - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jan-12
Awesome Apartment in the middle of Prague The apartment iss very central near Karlsbrigde and fully equiped. You got room-service every day if you want. It is very clean and friendly.
Positivevery central, very comfortable, very friendly
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Alessandro - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jan-12
the intercom was not working. sometimes it rang but couldnt open door and had to go down everytime to open. for the rest all positive.
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 4
Value/money - 5
by Patricia - RESIDENCE BREHOVA - three-bedroom apartment
Stayed in Jan-12
Awesome family holiday We loved our stay at Brehova residence. It was comfortable with all the amenities we needed and well maintained everyday by the housekeeping staff. The office staff were very helpful and efficient when we called on them for assistance. We travelled with our 2 teenage children and they loved the comfort of the apartment and the excellent wi-fi. After a big day of sightseeing and being in the cold and wet it was so nice to come home to the comforts of the apartment.
PositiveClean, well equipped apartments & well located. Couldn't ask for more.
NegativeOur main bedroom window had a broken ventilation hose from the portable heater and therefore it let it in the cold.
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
