Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(332 reviews)
4.7 of 5
Overall (332 reviews)
by Mary Michaele - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Nov-11
First visit to Prague Residence Rybna is in an excellent location giving you access within walking distance to Old Town Square, Josefov, Wenceslas Square, Charles Bridge and at Republic Square several trams. The apartment is suitably furnished and made for a very comfortable stay - much better than the confining space of an hotel. Arranging the booking, contact with the office and arranging airport transfers was simple and easy via the internet and the online chat service. We only went to the main office once - on our arrival - and the service was friendly, informative and we felt we could contact them should the need arise. From a personal view I would have loved a lift! But the climb up the stairs although difficult with a mobility disability was worth it for the location. The wooden floors do make it a bit noisy - or maybe those above us were very heavy footed but it did sound as if they would come crashing through the ceiling! When I return to Prague I will use Prague City Apartments and I will stay at the Rybna. Every
PositiveNear everything the Old Town has to offer
NegativeI can't really think of one
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Simon - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Oct-11
Lovely clean well located apartment Perfect apartment for our time in Prague, helped to make our holidays very comfortable.
PositiveGood location, clean, staff kind enough to come to apartment after mix up with picking up key
NegativeNothing negative to say
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Anne Skov - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Oct-11
Would recommend to everyone - in particular families! Smooth transfers from and to airport. Overall good service - also when appartment was not available on first night (bigger appartment in same building offered + discount) and extra bed not made as per agreement (instant delivery of necessary bedlinen).
Positiveperfect location, spacious, modern, good service
Negativelittle noise from street, sparse kitchen utensils, tea towel in kitchen not changed for 5 days despite request
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Thomas - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Oct-11
Business Trip I am very happy to see that you are keeping up the high standards that you set yourselves. It is obvious that you are a good and professional team. However I would like it if you offered a specail weekend rate to return clients like myself....There are many hotels in Prague now which offer special deals which are cheaper. than the cost I paid......I was tempted on this occasion to try one but instead booked with you. Best wishes Tom
PositiveVery relaxing and roomy environment. Lovely old world charm.
NegativeI am a return visitor to Residence Rybna & find noting negative to say
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Priamo - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Sep-11
Our trip in Prague Excellent choice!
PositivePerfect location, near the old town square, large and well equipped rooms
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
