Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(333 reviews)
4.7 of 5
Overall (333 reviews)
by Anne - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Jun-12
Prague is beautiful! Our apartment was billed as a 2-bedroom, but there was a whole in the wall where a door SHOULD have been. Not quite the thing we were looking for, especially as a couple traveling with a friend. Wouldn't stay in this particular apartment again. Also, had to haggle with the staff over our complimentary airport shuttle. Once they came around, though, they were great. They went the extra mile in helping us locate some lost luggage from one of our airlines.
PositivePerfect location
NegativeNot really a two-bedroom
Front office staff - 4
Location - 5
Rooms and services - 2
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Anne-Marie - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Jun-12
Fabulous apartments I was traveling with a group of 10 people, staying in 3 apartments. The support staff (office and cleaning) were superb, the location could not be better, the rooms were large, clean, bright, and well appointed. The beds and pillows were comfortable. I will definitely stay here again the next time I visit Prague (which hopefully will be soon).
PositivePerfect location, clean, bright
NegativeNothing negative to say
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Klaus-Alfons - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment
Stayed in May-12
The apartment was great, especially the location in the centre of the old town. The rooms are very good, generous and clean, but the way up to the 3d floor - without an elevator - was inconvenient, especally bringing up the luggage. We were missing a coffee-machine or at least a coffee-filter.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Peter - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment
Stayed in May-12
Lovely Prague I can highly recommend staying here and will be definitely be using Prague City apartments if I ever return. We were a party of 8 and the apartment had more than enough space. The office staff were friendly and helpful. They arranged a transfer to and from the airport for just 58 euros and on the last day they picked up our bags and transported them to the office for storage until our evening transfer to the airport at no extra cost. Excellent.
PositiveClose to the old town square. Spacious and clean, excellent service.
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Pat & Judy - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Apr-12
Our Prague Getaway was terrific We loved everything about our stay in In the Residence Rybna. The staff was so helpful, from the time of booking to airport pickup, to checkin and afterward. The location was ideal for our visit. We were in walking distance to everything we wanted---sight seeing, the Karlova Bridge, the Prague Castle, the Jewish quarter and Cemetary, dining and entertainment. The tram and subway were both close by and easy to access. We definitely recommend these accommodations and will stay there again on our next visit to Prague.
PositiveThe location of our apartment was ideal---close to old town, sights, shopping and dining. We loved it!
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
