Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Daniele - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Feb-11
Prague Chapter The staff was kind and the apartment was really beautiful, great locations.
PositivePerfect Locations, beatiful and new interior, full equipment
NegativeJust an advice: 1 blanket for the bed in addition it can be useful
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 4
by Beatriz - RESIDENCE MASNA - one-bedroom apartment
Stayed in Feb-11
A weekend in Prague We booked on of the apartments on booking.com and we had a BIG headache. The reception for keys, payment and everything else you might need during your stay is very far from the building. It was absurd, we arrived tired from our trip and had to walk about 30 minutes to go to this "reception" and get our keys, there was nobody to open the room for us. Also they charge like 3 different deposits, to secure reservation, to secure the furniture, etc... It looked like we were signing a one-year contract!!! We just wanted to stay the weekend. Also, the next day we almost missed our flight because the desactivated our key and we couldn´t get in to get our luggage. The day before we had warned that we would stay until the night. We will never stay there again and will not recommend to our friends and family. I strongly suggest that you consider putting a reception on your residence buildings, or at least hire a person to welcome your guests, if you don´t want to lose more clients.
Positivelocation
Negativeproblems with reception
Front office staff - 3
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Philippe - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Feb-11
good organised trip if you look for the top quality appartments in prague (i do) than this service is the best. maybe it's not for students because of the price but they wouldn't appreciate this perfect places
Positivehigh quality stay
Negativemaybe not for everyone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 3
by Jutta-Eleonora - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Feb-11
The apt. was great and we really enjoyed our trip to prap!
Positivethe location and the apartment wa
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Abigail - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Feb-11
Huge & Spacious!!
PositiveConvenient location, awesome accomodation,
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
