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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.6 of 5

         
 
 

Equipment & facilities

4.2 of 5

         
 
 

Value/money

4.4 of 5

         
 
 

Overall(56  reviews)

4.6 of 5

         
 
 

Overall (56 reviews)

 

by Danielr - RESIDENCE SALVATOR - two-bedroom apartment

Stayed in Feb-20

 
Total5

very good time

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Iana - RESIDENCE SALVATOR - two-bedroom apartment

Stayed in Jan-20

 
Total5

Had a rest with a family and our two children. I liked everything very much, the check-in went without problems, very professionally, immediately upon arrival at about 8.00 in the morning.

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Therese - RESIDENCE SALVATOR - two-bedroom apartment

Stayed in Jan-20

 
Total4.8

Great location and big appartment Would definately book again. Perfect location and very helpful staff. Very much space and big bathrooms. We booked transfer to and from the airport and it worked great. The Only thing That could be Better was intructions how to unlock the doors (weird system) and there could be more kitchen facilities (glasses, porcelain etc).

PositiveGreat service, location, comfortable beds

NegativeNothing

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 5

         
 

by Dickens - RESIDENCE SALVATOR - two-bedroom apartment

Stayed in Dec-19

 
Total3.5

Weekend trip Excellent service from the staff . Well organised and extremely efficient . Thank you to Lucie who was of great assistance.

PositiveVery nice and great customer service

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 4

         

Equipment & facilities - 0

         

Value/money - 3

         
 

by Nathan - RESIDENCE SALVATOR - two-bedroom apartment

Stayed in Aug-19

 
Total4.2

Almost Perfect Our 2 BR apartment was very spacious, well equipped (comfortable king beds, small but well equipped kitchen, soaps and cleaning products provided, tea and coffee available, strong Wifi...) and ideally located within the old town. The front office representatives were also helpful and spoke very well English. Some examples: - Airport shuttle at arrival was arranged for a reasonable price; - the washing machine was found out of order but the agency arranged for laundry services free of charge; - Storage of our luggage was proposed to accommodate our late flight on departure day On booking, It should be mentioned in the description that the collection of the keys had to be made at an office located ~900m away from the unit itself. This did not bothered us as we had a driver but can be a problem for some others. Some minor attention to details/maintenance could be done to make this location exceptional. None of the table lights were found working (2 had burned bulbs, 1 was with a UK plug while apartment is equipped with European electrical sockets). The washing machine and safe box where not usable. The master bathroom smelled cigarette and towel rack was broken. There was no side tables in the bedrooms. Although it was there, the satellite TV receiver wasn't working and only Czech channels were available.

PositiveWell located, Comfortable, Spacious and Well Located. Excellent Staff.

NegativeLittle maintenance required

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 4

         

Equipment & facilities - 3

         

Value/money - 4

         
 
 
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