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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.5 of 5

         
 
 

Value/money

4.6 of 5

         
 
 

Overall(335  reviews)

4.7 of 5

         
 
 

Overall (335 reviews)

 

by Chun-Hsuan - RESIDENCE MASNA - studio apartment

Stayed in May-18

 
Total4.8

Good location, nice people. Good location. And really helpful people.

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Meruyert - RESIDENCE MASNA - studio apartment

Stayed in Apr-18

 
Total5

Felt like Home in Prague We were living in studio apartments for 5 days, and this place was just amazing! First of all, before we arrived there were some questions I needed to figure out, and any time I wrote emails I got responses right away, which is really great, as we solved all my issues very fast. Secondly, when we arrived we were eligible for free pickup from the airport, and this was so great, as the driver was nice and talkative, entertaining us the whole trip till the apartments. The system of security for apartments was pretty good, as you can enter the building only if you have a card, which is a key, so it is only other guests or staff who can be in the building. The apartment itself was very clean and warm, with all the necessities, such as soap/shampoo/hair dryer/ paper towels/ towels of different size/washing machine. We had a comfortable kitchen with nice stuff like tea, coffee milk, and everything you may need to cook, like pan/cattle/dishes/glasses/fridge/oven/etc. It takes only 5 minutes to reach the old city center, as well as the Palladium store on the Republic Square (Náměstí Republiky), and at the same time it is a bit far from super touristic routs, so it is not crowded. As well, there is a shop right near the apartments and a Mexican fast food place open almost 24/7. The apartments are not expensive comparing to hotels in the same area of the city. The front office staff is very nice and polite, and are ready to help any minute. The only super small minus that I would mention, or I would say it is a suggestion: it would be very handy to have an umbrella in the apartment, just in case it rains, as it was in our case, but this is just a suggestion and it did not affect our stay in any way. Overall, this was an amazing experience, and we almost felt like home there. I would definitely recommend this service to all tourists and to all my friends, and next time I come to Prague I will 100% choose Prague City Apartments!!!

Positivenice apartments, perfect location, great service

Negativenothing negative to describe, all was amazing

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Dora - RESIDENCE MASNA - studio apartment

Stayed in May-18

 
Total4.8

1st of May in Prague Writing the credit card number of your guests on a piece of paper is really unusual and not common especially from safety point of view. We travel a lot and this is the first time something like this was required. I was not feeling comfortable nor safe providing my credit card number on such way. Overall we had positive experience with you and visiting the Prague. Thank you.

PositiveClean. In the city center- great location. Quite. Nice apartment.

Negative Dark apartment, almost no daylight. Should have better lightning.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Andrea - RESIDENCE MASNA - studio apartment

Stayed in Apr-18

 
Total5

AMAZING WEEK IN PRAGUE Very nice apartment, perfect location. For having fun it’s 2 minutes walking from the old town. For shopping it’s 4 minutes walking from the shopping areas. To relax it’s great because it’s quiet and not loud. Amazing host very kind and available any time if you need. 5 stars for everything

PositivePERFECT LOCATION

NegativeEVRYTHING WAS GREAT

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Tommaso - RESIDENCE MASNA - studio apartment

Stayed in Apr-18

 
Total4.3

Perfect location Congratulation for your staff and organization. We enjoied our stay.

PositiveLarge and comfortable apartment

NegativeLack of mop and bucket

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 4

         

Equipment & facilities - 4

         

Value/money - 4

         
 
 
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