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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.5 of 5

         
 
 

Value/money

4.6 of 5

         
 
 

Overall(337  reviews)

4.7 of 5

         
 
 

Overall (337 reviews)

 

by Colin - RESIDENCE MASNA - studio apartment

Stayed in Aug-18

 
Total4.8

Excellent Central Location and Great Comfort This apartment was in an amazing location. It's right in the middle of great bars and restaurants as well as easy walking to all of the old town sights. The studio was well-appointed with a small balcony and good blackout curtains. This room was at the back of the building and was very quiet at night. There's no air-conditioning, but 2 fans were provided and we needed them! There was plenty of storage and the kitchen was well-appointed and equipped. We booked the EURO20 pick up from the airport - great value and the taxi took us directly to the office to collect the key and complete the paperwork and then he drove us to the apartment. On checkout day, we walked to the office and they looked after our luggage whilst we spent more time exploring before our pre-reserved taxi back to the airport. Very near the apartment is a narrow street and a currency exchange - they had excellent rates and I do recommend using the local currency as the Euro rate in shops, bars and restaurants varied a lot. The staff were excellent and very professional.

PositiveEverything in easy reach

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 5

         
 

by Ula - RESIDENCE MASNA - studio apartment

Stayed in May-18

 
Total5

Central flat Amazing stay

PositivePerfect location ! Excellent value for money

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Chun-Hsuan - RESIDENCE MASNA - studio apartment

Stayed in May-18

 
Total4.8

Good location, nice people. Good location. And really helpful people.

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Meruyert - RESIDENCE MASNA - studio apartment

Stayed in Apr-18

 
Total5

Felt like Home in Prague We were living in studio apartments for 5 days, and this place was just amazing! First of all, before we arrived there were some questions I needed to figure out, and any time I wrote emails I got responses right away, which is really great, as we solved all my issues very fast. Secondly, when we arrived we were eligible for free pickup from the airport, and this was so great, as the driver was nice and talkative, entertaining us the whole trip till the apartments. The system of security for apartments was pretty good, as you can enter the building only if you have a card, which is a key, so it is only other guests or staff who can be in the building. The apartment itself was very clean and warm, with all the necessities, such as soap/shampoo/hair dryer/ paper towels/ towels of different size/washing machine. We had a comfortable kitchen with nice stuff like tea, coffee milk, and everything you may need to cook, like pan/cattle/dishes/glasses/fridge/oven/etc. It takes only 5 minutes to reach the old city center, as well as the Palladium store on the Republic Square (Náměstí Republiky), and at the same time it is a bit far from super touristic routs, so it is not crowded. As well, there is a shop right near the apartments and a Mexican fast food place open almost 24/7. The apartments are not expensive comparing to hotels in the same area of the city. The front office staff is very nice and polite, and are ready to help any minute. The only super small minus that I would mention, or I would say it is a suggestion: it would be very handy to have an umbrella in the apartment, just in case it rains, as it was in our case, but this is just a suggestion and it did not affect our stay in any way. Overall, this was an amazing experience, and we almost felt like home there. I would definitely recommend this service to all tourists and to all my friends, and next time I come to Prague I will 100% choose Prague City Apartments!!!

Positivenice apartments, perfect location, great service

Negativenothing negative to describe, all was amazing

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Dora - RESIDENCE MASNA - studio apartment

Stayed in May-18

 
Total4.8

1st of May in Prague Writing the credit card number of your guests on a piece of paper is really unusual and not common especially from safety point of view. We travel a lot and this is the first time something like this was required. I was not feeling comfortable nor safe providing my credit card number on such way. Overall we had positive experience with you and visiting the Prague. Thank you.

PositiveClean. In the city center- great location. Quite. Nice apartment.

Negative Dark apartment, almost no daylight. Should have better lightning.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 
 
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