Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.6 of 5
Cleanliness
4.6 of 5
Equipment & facilities
4.3 of 5
Value/money
4.5 of 5
Overall(284 reviews)
4.6 of 5
Overall (284 reviews)
by Zoe - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in May-11
First time Prague the bedrooms were comfortable, but the whole flat had a shabby appearance. Our bedroom wall was sprayed with some sort of liquid, the walls general were dirty and desperately need a coat of paint. A disappointment when compared to the lovely photos on line. Some things were not working so we needed the office and technician to come by. Flat is need of some touch ups. As we were there for six days it would have been nice to have a change of towels. We arrived on the weekend and suffered from some wild partying in adjoining flats. could not open back windows due to loud air conditioner. Need to let renters know that Karlova street is a main tourist through fare which we found overwhelming, noisy and exhausting. For some this maybe okay but we found it disconcerting.
Positivecomfortable
Negativenoisy, rundown appearence
Front office staff - 4
Location - 1
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 3
by Anette - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in May-11
The apartment was very nice with the roof terrace. We enjoyed the stay. The only thing we found to complain about was the kitchen equipment regarding frying pans. There was only one small frying pan for four persons, it is not enough. Also the floors were not properly cleaned, our feet were black just from walking across the floor once. Otherwise we loved the apartment, and I am sure we will return.
PositiveA very good location with nice apartments
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 3
Value/money - 5
by dean - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Apr-11
We had a wonderful stay in Prague. The apartment was large, and in a great location. Close to all the major sites. Your staff were extremely helpful with directions and information, and provided a very professional service. They reflected credit on themselves and the company as a whole. We would certainly recommend using your service to anybody holidaying in Prague. thanks again regards the Ratcliffe-Miller family Adelaide Australia
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by Ralf - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Apr-11
Easter Break at Prague
PositivePerfect location near all main sights - yet quiet.
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 4
Value/money - 5
by Patrick - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Apr-11
Perfect location. Nice apartment. The living room was very dirty!! The rest was excellent.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 1
Equipment & facilities - 5
Value/money - 4
