Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.6 of 5
Overall(279 reviews)
4.7 of 5
Overall (279 reviews)
by Zuzana - RESIDENCE MASNA - studio apartment
Stayed in Oct-16
Great, except for the noise from nearby bars Our stay would have been perfect had it not been for the number of nights when the loud vibrations from the Harley's Bar kept us awake most of the night. Your services are more than satisfactory. If there was some way to eliminate the noise problem, it would be our perfect "home away from home."
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Suzanne - RESIDENCE MASNA - studio apartment
Stayed in Sep-16
Excellent location, great self-catering accommodation The apartment is in perfect location within walking distance from most of what you want to see in Prague, and close to many restaurants, supermarket, trains and other transport. Despite its central location it is very quiet. The apartment is modern, very secure, clean and equipped with everything one expects for a self-catering stay - and serviced every day. Staff were very professional, outstandingly helpful and responded quickly to all requests - during the booking process and during my stay in Prague. Staying at Masna really contributed positively to the great 7 days I spent in Prague, and I highly recommend it to anyone looking for apartments in the Old Town. It was in every way as good as promised on its website. Suzanne Hattingh, South Africa, September 2016
PositiveExcellent location, great self-catering accommodation
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Abubakr - RESIDENCE MASNA - studio apartment
Stayed in Sep-16
First time Prague Except the location the question is why we booking apartment not a hotel? However,thank you for having us and all your services
PositiveLocation, safety,kitchen , 24h service ,'' Jane "'receptionist stuff
NegativeCheckin and checkout time and location, housekeeping ,deposit and the booking holding amount
Front office staff - 4
Location - 5
Rooms and services - 3
Cleanliness - 3
Equipment & facilities - 4
Value/money - 2
by Ben - RESIDENCE MASNA - studio apartment
Stayed in Sep-16
Excellent!!.....I stayed at Prague City Apartments two years ago for a few weeks. I stayed again for a few weeks this year. Your current property managers and front and back office staff are excellent. They are professional, efficient and friendly. I am extremely pleased with the service and will use Prague City Apartments again.
PositiveWell managed apartments and terrific service.
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Chris - RESIDENCE MASNA - studio apartment
Stayed in Sep-16
Enjoyed our stay in Masna 401 immensely. Well located, clean and well equipped. Great transfer service from the airport. Would recommend to others.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
