Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.5 of 5
Overall(281 reviews)
4.7 of 5
Overall (281 reviews)
by Adira - RESIDENCE MASNA - studio apartment
Stayed in Jun-14
Recommended
PositiveRecommended
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Michael - RESIDENCE MASNA - studio apartment
Stayed in Jun-14
Two nights in old town The Great location means some noise late at night but this is unavoidable. The apartment was well fitted out with table, lounge, coffee table and washing machine, and, importantly, a very good firm bed. The iron however was damaged and the power cord was frayed/damaged and needed replacing. Recommended.
PositiveGreat location, good bed, large modern bathroom
NegativeSome noise from adjacent bar, iron needed replacing
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 3
Value/money - 4
by Simon - RESIDENCE MASNA - studio apartment
Stayed in Jun-14
Prague Hotel Very nice place, easily accessible and close to the centre of town. Very fast internet and great facilities - coffee, washing machine, microwave. Only problem - you have to go to reception first and they did not outline this to me so had to wait a long time for someone to come down from reception to let me in the room as this is where I went directly.
PositiveGreat location, value for money.
NegativeUnclear requests.
Front office staff - 3
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Barbara - RESIDENCE MASNA - studio apartment
Stayed in Jun-14
Mother and daughter trip Excellent review from someone who appreciates fine hotels, comfort, cleanliness and aesthetic.
PositiveGreat modern apartment, quiet, safe, central . Very attentive staff!
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Theodore - RESIDENCE MASNA - studio apartment
Stayed in Jun-14
Great location, apartment, and staff The apartment was very nice, the price was good, and the location was great--near the Old Town Square and Josefov. Like other apartments we stayed there is no front desk on the site. You have to check in at a business office. But we were able to access the staff via email and they were very responsive and helpful. They arranged our pickup at the train station and our taxi to the airport. We were very happy with out stay.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
