Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.6 of 5
Overall(279 reviews)
4.7 of 5
Overall (279 reviews)
by Ricardo - RESIDENCE MASNA - studio apartment
Stayed in Nov-13
The distance between front office and the hotel is big which can complicate if one doesn't use the hotel transfer.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by NJ - RESIDENCE MASNA - studio apartment
Stayed in Nov-13
Above expectations Large, well adorned appartment, good location near main city square, staff very friendly and helpful. Transfer to airport also great!
Positivelarge, well adorned appartment, friendly staff
Negativeappartment was a little dusty.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 4
by Michael - RESIDENCE MASNA - studio apartment
Stayed in Oct-13
Prague fall vacation In the heart of the old city convenient to all attractions, shopping and to transportation. Location couldn't be better. Apt is convenient, safe, and clean, with daily maid service. Management very helpful, accommodating and responsive. We will be back. Highly recommended.
PositiveGreat location. Comfortable and safe. Great value
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Taja - RESIDENCE MASNA - studio apartment
Stayed in Oct-13
Excellent staff, very helpful, perfectly organized with a lot of tips. Highly recommmended.
PositiveExcellent location, peaceful, close to many cultural sites and good restaurants.
Negativetoo much TV channels: not easy to navigate.
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
by Olivier - RESIDENCE MASNA - studio apartment
Stayed in Oct-13
very nice , spacious and excellent location the only problem is that checking in is not in the same location,,
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4