Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.4 of 5
Value/money
4.5 of 5
Overall(368 reviews)
4.6 of 5
Overall (368 reviews)
by Susan - RESIDENCE MASNA - one-bedroom apartment
Stayed in Aug-16
Prague revisited Very good spacious apartment overall, with good facilities. However there are a couple of things that I would like to mention which might improve things for future guests. Location, although excellent in terms of proximity to all sights, was extremely noisy, particularly late at night due to traffic & nightclub downstairs, this should be mentioned in the description of the location. Could not have windows open at night for the noise, thus very hot! This was disappointing. We were staying for the week and it would have been good to have a change of bed linen halfway through as it was so hot. Kettle needs replacing - full of deposits and not usable. More cups, there were only 2 small mugs available. Another chair in living area and another lamp would make it more welcoming. It would be beneficial for your guests to have written instructions on how to use the TV. Other than switching it on to BBC News, we could get nothing else.
PositiveGood location for all sights; spacious apartment
NegativeNoisy, particularly at night
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 3
Value/money - 4
by Florence - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jul-16
Prague Apartment - winner Efficient, friendly and helpful staff. Had a wonderful experience. Great instructions for arrival and meeting for checking in. Location is very central to all of the old town sights. Trams are nearby for excursions outside of the old town. I would highly recommend Resident Mansa to all travelers.
PositiveRoomy - Great Location - well appointed
NegativeNone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Graziana - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jul-16
the apartment is in a great location, spacious, very comfortable and clean, well appointed, loved it
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Sueanne - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jul-16
Great base to explore Prague We had a wonderful time at Residence Masna. Apartment was very clean and well maintained. Location is excellent. Staff are very friendly, with good recommendations! Really glad to have found this place. Will definitely stay again if I am ever in Prague. Unfortunately there's no air conditioning. AC would be very much welcomed in the hot summer months. That's the only thing that's missing in this otherwise perfect apartment.
PositiveLovely apartment, great location!
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Gabriela - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jul-16
Was a very nice stay,thank you! Thank you!
PositiveVery clean and great location!
NegativeNothing negative.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
