Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.4 of 5
Value/money
4.5 of 5
Overall(368 reviews)
4.6 of 5
Overall (368 reviews)
by Kate - RESIDENCE MASNA - one-bedroom apartment
Stayed in Aug-15
Very accommodating service! Great apartment! Arriving in a new city can un-nerve even a seasoned traveler. Prague city apartments made the process seamless; pick up from the train (or airport), easy check-in, ride to the apartment with guides and suggestions. The apartment was very clean and very good size for a studio. If we are in Prague again, we will stay at one of their properties.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Marnie - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jul-15
Prague is absolutely beautiful and the Czech people were so very kind. The staff for the apartments were prompt, courteous and helpful. It was some of the best customer service I have ever experienced. Our apartment was spacious, clean and well appointed. It was also in a great location. Very close to everything, but quiet at night. Loved it. And LOVED Praha!
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Elien - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jul-15
lovely prague We had a pleasant stay at Prague and hope to visit it again sometime. The apartment was really nice. The staff was really kind and were ready to answer your questions anytime. It was noisy at night but when you are tired enough you can sleep through it
Positiveperfect location in the centre of the city, very nice apartment and kind people at the reception.
Negativeit was noisy in the night and our cleaning lady forgot to give us large towels the last 3 days of our stay.
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by Andrey - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jul-15
Totally recommended.
PositiveSuperb location and great living in the historical centre of Prague
NegativeGets a bit noisy on Friday and Saturday nights due to proximity of night club
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Eric - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jun-15
Perfect! Yep what more to say than just perfect!
PositiveJust Perfect and price is great!
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
