Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.4 of 5
Value/money
4.5 of 5
Overall(368 reviews)
4.6 of 5
Overall (368 reviews)
by Aleksandra - RESIDENCE MASNA - one-bedroom apartment
Stayed in Aug-14
In the city center fully equipped Everything was perfect, there's even a washing machine inside the apartment. Would definitely stay there another time.
Positivelovely large refurbished apartment in a pre-WWII residential building. bedroom facing the backyard so you can sleep with open windows on a Saturday night in the center of Prague(!!) ;-)
Negativecheck-in 1km away
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Noortje - RESIDENCE MASNA - one-bedroom apartment
Stayed in Aug-14
Locatie perfect, vriendelijk personeel, ruim appartement
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 4
by Mario - RESIDENCE MASNA - one-bedroom apartment
Stayed in Aug-14
Very nice it was a nice stay. very silent room. everything like expected and we were completely satisfied.
Positiveeverything perfect
Negativenothing to complain (except maybe the smell in the elevator)
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Kevin - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jun-14
Father daughter trip The room was large and dated. But that added to the experience. You went back in time to a more simple period. We loved it. Very roomy and easybto cook and live in for 3 days. The staff... Think high level concierge. What ever you needed 24/7. True, you are renting an apartment but they treat you as a resort guest. Alexandra was phenomenal. She provided in depth information on what we would and might need. Her suggestions were spot on!! Great location near the heart of old town, giving you easy access without the commotion. When I go back this is the company I would book through
PositiveGreat staff- alexandra is Aces
NegativeA little noise at night
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Shirley - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jun-14
Short-term business trip I had an overall pleasant stay during my 3 months. The apartment was spacious, more than enough for one person. It could easily accomodate 4 persons. The service was great. The cleaning service came twice every week. The front office staffs were very accomodating. I had a couple of technical problems with the lighting bulbs and they sent the technician right away. Also when I requested for more supplies. You just need to ask and they will try to help you. The apartment location is great. It is in the old town, near to all the major attractions and less than 10 minutes walk to Staromestska and Namesti Republiky metro stations. The only downside is that the apartement is facing the Masna street where there is the M1 Lounge bar and other bars in the neighbourhood. They could be noisy at nights.
PositivePerfect location, spacious room, helpful staff
NegativeNoisy, fridge does not have freezer
Front office staff - 5
Location - 4
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
