Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.6 of 5
Cleanliness
4.6 of 5
Equipment & facilities
4.3 of 5
Value/money
4.5 of 5
Overall(227 reviews)
4.6 of 5
Overall (227 reviews)
by MASAKO - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in May-13
Prague trip in the family The staff was bright and friendly. Therefore, we had your impression very well. The place of the apartment was convenient and busy. However, your security mechanism was enough. Therefore, we were able to stay in comfort. We were able to stay comfortably synthetically. If we have an opportunity to stay at Prague, we would like to use this apartment again. Thank you.
PositiveLocation. The size of the room. Quietness. The view from the room. The towel and sheet which were exchanged every day. We were able to place the suitcase into the room after check-out. Communication using the translation site of Google at the time of chec
NegativeYou did not tell us beforehand that we had to pay the charge of transfer at an airport for a driver with cash. Price reduction of accommodation charges. Install a water server into the room. Or fill up some large water bottles into the refrigerator every
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Bernadette - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in May-13
Location excellent
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Janine - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in May-13
It was a great location and was just what we wanted
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Jean - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in May-13
discovery of prague by a group of friends To avoid problems elevator for apartment No. 33 (blocked overnight), you must provide a key to access the stairs. The support telephone number PCA was not easily accessible in case of emergency (linkage problem). The key "first floor" of the elevator to access the apartment No. 42, malfunctioned. Overall we are satisfied with your services and are willing to recommend your agency. Jean Baptiste SEGA.
Positivespacious apartment, well located near the ancient city
Negativeenvironment noisy at night
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Keith - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in May-13
Beautiful Prague We couldn't have asked for a better location with everything we wanted close by, the apartment was excellent, clean, tidy, warm and well looked after. A great place to stay.
PositiveLocation couldn't be better, Fantastic accommodation, Great facilities
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5