Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.6 of 5
Cleanliness
4.6 of 5
Equipment & facilities
4.3 of 5
Value/money
4.5 of 5
Overall(227 reviews)
4.6 of 5
Overall (227 reviews)
by James - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Dec-12
We really enjoyed our stay ,the apartment & it's location were perfect & the staff at the office were very helpful.We certainly recommend Prague City Apartments to anyone visiting your beautiful city
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Marco - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Dec-12
Christmas in Prague We rented 3 apartments in Residence Karlova for a family Christmas and were very impressed by the location of the building, the large rooms and good views from the two apartments on the top floors. We will definitely stay there again!
PositivePerfect location and Great Value for money
NegativeNone
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by ONG - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Dec-12
Excellent Location Stayed at Prague City Apartments Karlova for 2 nights with my family. The location is perfect!
PositiveGood Location
Negative
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Yves - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Jan-13
Perfect location
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Fiona - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Dec-12
Marshalls 23 - 27 Dec 2012 Dear Martin, I am in hotel operations myself and would like to congratulate you the running of a great operation. My wife managed our reservatuion process and she was impressed with the ease of communication. The gifts for the children and wine accompanied by your card was a very nice touch, which had more sincerity than most hotel welcome card and gifts. Thank you. The location is perfect for tourists wanting to have walking access to the city. Overall we were very happy with the product and services and I offer the below observations as constructive feedback, I think attention to these few things will greatly impact future guests overall impression and probably trip advisor comments. Housekeeping. The fridge had a very strong garlic smell. Lots of dust under the beds Kitchen utensils not properly cleaned prior to our arrival Engineering The staircase rail should be fixed. If someone puts their full weight to support themselves it will collapse. Some power sockets need properly fixing
PositiveGreat service, fantastic location
NegativeAttention to a few small details would enhance overall impression
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 4
Value/money - 4
