Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.6 of 5
Cleanliness
4.6 of 5
Equipment & facilities
4.3 of 5
Value/money
4.5 of 5
Overall(226 reviews)
4.6 of 5
Overall (226 reviews)
by Britta - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Apr-14
Friends holiday Our stay at the Prague-City appartement Was awesome! Thank you! :)
PositiveIn Middle of the centre, very nice big appartement, we loved it
NegativeNothing
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Narelle - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Apr-14
Lovely Prague A good place to stay, very helpful staff, everything we needed for an excellent stay.
PositiveGreat location, walking distance of many attractions and restaurants.
NegativeQuite noisy during night from crowds below second bedroom
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Marjory - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Mar-14
Perfect Family Holiday We loved Prague and Residence Karlova was the perfect fit for our two families. We had plenty of space, every convenience, and breathtaking views of the city skyline from every window. Karlova Street is a perfect location, close to all Prague's prime attractions; the Old Town Square, Charles Bridge...Tescos was only a short walk away and there was a patisserie with delicious pastries and coffee right by the apartment entrance, which we made very good use of! Communication was excellent. When we arrived the hot water was off, so we contacted management. Someone arrived almost immediately and the problem instantly resolved. Housekeeping were very sensitive to the fact that we had a small baby with us and were happy to work cleaning times around his sleeping schedule. We appreciated the airport pick up service and the ease of organising this through the City Apartments website 24/7 on-line chat option. In fact this instant communication was a real plus throughout the whole booki
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Debbie - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Dec-13
Fabulous Christmas Vacation It has taken me a while to get to this review but that doesn't mean I have forgotten the lovely stay that our family had over Christmas 2013. It started with a very efficient and friendly check in service. Then we were thrilled as we walked into the apartment and realized how clean and spacious it was. Being so near the Old Town Square was a definite plus as we were able to walk easily to all of our destinations from tourist sights to a large Tesco grocery store. The staff thought of everything from the delivery of a small Christmas tree on the 23rd to a lovely gift basket on Christmas Eve. I can't say enough good things about this apartment. Thank you for a wonderful holiday.
PositiveIt felt like home during the holidays
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Peter - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Feb-14
Great place i the heart of Prague The transfer arranged by PCA was perfekt and right on time both ways. A great appartment right in the middle of Prague.
PositivePerfect place - perfect base right in the middle
NegativeA loud place - noisy
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
