Front office staff
4.8 of 5
Location
5 of 5
Rooms and services
4.7 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.5 of 5
Value/money
4.6 of 5
Overall(102 reviews)
4.7 of 5
Overall (102 reviews)
by Snigdhendu - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Jun-17
Our trip some great things about this apartment: *great location *very responsive staff/service to any queries and issues we had *the person who returned out security deposit and checked us out was very friendly. some NOT-SO-Great things *front office staff was very slow and socializing with native group that caused delay *the transfer cab just dropped the luggage on the road and left. Front desk called for another cab but the whole process was extremely harassing *the apartment we booked was 21 and we were told when checking in that we were moved to apartment 13. We didnt like this because we didnt approve of this change and was not informed before this decision was taken. Very dissatisfied with this. *Last but the most important one: we couldnt sleep for three nights because of non functional ACs. The ACs werent working and the guest room AC was dripping water. This is unacceptable that appliances were not tested before rented out.
PositivePerfect Location but ac was terrible
Negativenon working AC
Front office staff - 3
Location - 5
Rooms and services - 2
Cleanliness - 4
Equipment & facilities - 1
Value/money - 2
by Ahmed - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in May-17
Magnificent!!! Staff were so friendly and helpful. Managed transportation from and to the airport. The apartment was spacious and its facilities were top of the range. Its also close to almost everywhere. Absolutely will come back again and book from you guys!!!! Thanks
PositiveSpacious apartment
NegativeAbsolutely nothing
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Lleanne - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in May-17
beautiful wonderful
Positiveperfect
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Fanný - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Apr-17
Great staff. Prag is wonderful. Ererything was great unless the bed in one of the bedrooms.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Brian - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Apr-17
Magical Family Family in a Magical Town We loved our rented apartment located at Rybna 4. We rented the two bedroom apartment on the first floor (2nd floor in America). The apartment was modern with a touch of rustic and old world charm. There were exposed bricks, but the ceilings were high-probably 20 feet tall. The kitchen and bathroom was big, fancy and modern. I was worried about the street noise and partying since the apartment is located near several bars, but I never heard noise from the apartment. Upon arrival we noticed there was a layer of rust, dirt and grime on the floors. We we alerted management they quickly cleaned it and gave us free apartment cleanings almost daily for the rest of the trip. We greatly appreciated the stay and believe it contributed to our wonderful time in Prague. We loved the apartment so much and would stay there again. There are a few things I think people should know. The building does not have elevators, which didn't bother us because we stayed on the first floor (2nd floor in USA). But for folks out of
PositivePerfect location-close to everything, Clean and spacious apartment
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
