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Front office staff

4.8 of 5

         
 
 

Location

5 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.6 of 5

         
 
 

Value/money

4.6 of 5

         
 
 

Overall(98  reviews)

4.7 of 5

         
 
 

Overall (98 reviews)

 

by Samantha - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment

Stayed in Aug-17

 
Total5

Beautiful apartment in the heart of Old Town The apartment was beautiful and well equipped with anything/everything we needed for our family vacation in Prague. The location was fabulous and the staff was so helpful from booking the reservation, scheduling airport transfers,storing our luggage on the last - the service was superb.

PositivePerfect for our family of 4

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Jo Ann - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment

Stayed in Jul-17

 
Total4.8

Nieces trip to Praque This is my second time to stay at this property (last time was in the 3 bedroom) and I have recommended to lots of clients - only complaint I could have is the air conditioning - being from Texas I am use to the heat - but I can always get cool in building due to good a/c but I could never get cool - even brought a small fan from home - only way I could sleep.

Positivelove the location - size of apartment was great

Negativenever felt like the air conditioning got cool enough

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 5

         
 

by Mattar - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment

Stayed in Jul-17

 
Total4.8

friends gathring We were thinking of renting a car, But the location of the apartment made every location possible to walk to , the apartment was also quite we had good time and stay !

Positivethe location was perfect

NegativeThe Ac was not working

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Harald - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment

Stayed in Jun-17

 
Total4.2

Good value in great locations We had a great stay at Prague City Apartments. We slept at Rybna 13 which was ideally located. Highly recommended!

Positive

Negative

 

Front office staff - 4

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 4

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Snigdhendu - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment

Stayed in Jun-17

 
Total2.8

Our trip some great things about this apartment: *great location *very responsive staff/service to any queries and issues we had *the person who returned out security deposit and checked us out was very friendly. some NOT-SO-Great things *front office staff was very slow and socializing with native group that caused delay *the transfer cab just dropped the luggage on the road and left. Front desk called for another cab but the whole process was extremely harassing *the apartment we booked was 21 and we were told when checking in that we were moved to apartment 13. We didnt like this because we didnt approve of this change and was not informed before this decision was taken. Very dissatisfied with this. *Last but the most important one: we couldnt sleep for three nights because of non functional ACs. The ACs werent working and the guest room AC was dripping water. This is unacceptable that appliances were not tested before rented out.

PositivePerfect Location but ac was terrible

Negativenon working AC

 

Front office staff - 3

         

Location - 5

         

Rooms and services - 2

         

Cleanliness - 4

         

Equipment & facilities - 1

         

Value/money - 2

         
 
 
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