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Front office staff

4.8 of 5

         
 
 

Location

5 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.6 of 5

         
 
 

Value/money

4.6 of 5

         
 
 

Overall(98  reviews)

4.7 of 5

         
 
 

Overall (98 reviews)

 

by Peter - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment

Stayed in Mar-16

 
Total5

Easter Weekend Thank you for all, see you next time!

PositivePerfect

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Gal - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment

Stayed in Feb-16

 
Total5

great location, great apartment, great staff, the apartment is part of many apartments this company manage so they are professionals..

Positivegreat location, great apartment, great staff, the apartment is part of many apartments this company manage so they are professionals..

Negativenone actually..

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Annette - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment

Stayed in Jan-16

 
Total5

We loved our trip to Prague and the apartment was perfect. The staff went out of there way to make sure we had everything we needed.

PositivePerfect location and wonderful staff

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Jessica - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment

Stayed in Nov-15

 
Total4.2

Extended stay in Prague Overall, I was satisfied with my recent 10-day stay at Apartment Rybna, which was my second stay with Prague Apartments. The apartment itself was spacious and clean and modern, and we were thankful to have a large, cozy space to hang out in when our 10-month-old baby got tired. It was nice to not be a 'tourist' all the time during our lengthy stay. Check-in was easy, and the cleaning lady visited every other day, although she never restocked anything in the apartment, so we had to buy our own toilet paper, coffee, creamer, etc after a few days. And the cable TV provided is old and impossible to use -- we ended up buying a cable at a nearby mall so we could watch TV and Netflix via our laptop while we were there. One major source of frustration that will probably keep me from booking with Prague Apartments again was when I requested a 'late' checkout at 12pm instead of the usual 11am so that I could go straight from the apartment to the airport with my extensive luggage (from a 10-day stay) and my 10-month old baby in his stroller. They said that I'd have to pay a 25% daily fee for that extra hour in the apartment, despite the fact that they confirmed that the unit was empty on the night we departed (and the cleaning lady hadn't shown up before noon any of the days we stayed, anyway). I found this to be extremely petty after such a long stay. Also, I requested from reception that they book me a car to the airport both the night before my flight and 3 hours before I needed to leave for the airport, and no one ever responded to my emails, so I was forced to hire a car on the street at the last minute, which isn't fun with a 10-month old baby in your arms.

Positivegreat location right in the center

Negativea little noisy at night, apt dark, front desk staff not always responsive

 

Front office staff - 4

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 4

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Mercedes - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment

Stayed in Oct-15

 
Total5

Perfect locación, very quiet and very clean..

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 
 
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