Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Shira - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-17
perfect apartment! We ordered the apartment through Booking, and thought it looks quite nice. When we got there, we saw that it wasn't just nice, it was AMAZING! The apartment was fully equiped, including a loundry machine and a dish washer; The bed was HUGE; The whole apartment was spacious, and the balcony is a great addition. The staff was lovely, very helpful, and all speak great english (which isn`t so obvious). We highly reccomand this place to anyone traveling to prague!
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Carol - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Jun-17
Very comfortable We enjoyed our stay very much. The apartment was clean, in a good location, and decently equipped. The only problem was that on nights it would have been cool enough to just open the windows and not use the AC, there was too much noise on the street from the crowds going to and from the bars. The double windows blocked most of the noise when they were closed.
PositiveGood location. Preferred it to a hotel
Negative
Front office staff - 4
Location - 4
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Snigdhendu - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Jun-17
Our trip some great things about this apartment: *great location *very responsive staff/service to any queries and issues we had *the person who returned out security deposit and checked us out was very friendly. some NOT-SO-Great things *front office staff was very slow and socializing with native group that caused delay *the transfer cab just dropped the luggage on the road and left. Front desk called for another cab but the whole process was extremely harassing *the apartment we booked was 21 and we were told when checking in that we were moved to apartment 13. We didnt like this because we didnt approve of this change and was not informed before this decision was taken. Very dissatisfied with this. *Last but the most important one: we couldnt sleep for three nights because of non functional ACs. The ACs werent working and the guest room AC was dripping water. This is unacceptable that appliances were not tested before rented out.
PositivePerfect Location but ac was terrible
Negativenon working AC
Front office staff - 3
Location - 5
Rooms and services - 2
Cleanliness - 4
Equipment & facilities - 1
Value/money - 2
by Pavla - OSTROVNI 7 APARTMENTS - two-bedroom apartment
Stayed in Jun-17
Business trip I really recommend this kind of acomodation
Positivegood location
NegativeN/A
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Miko?aj - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jun-17
A great appartment just in the heart of Prague We spent a great 3 days time in Residence Masna, a beautiful fully equipped appartment just in the heart of Prague with a small balcony from which you can see the towers of Tynski church and can relax with a glass of wine before diving into the bustling streets of Prague. All the equipment is brand new, the place is super clean and you can order additional cleaning if needed. The staff is so friendly and the booking process goes so fast that it is just a pleasure to be there. We will book it once we're in Prague again!
PositiveFully equipped, clean
NegativeI would advise to put some darker curtains in the bedroom becase the morning sun can wake you up :)
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
