Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Robert - RESIDENCE MASNA - one-bedroom apartment
Stayed in May-17
2.5 Week stay Overall I would highly recommend this apartment. I stayed here for about 2.5 weeks for a work trip and found it very ideal. It's spacious enough for 1-2 people for sure. Close enough to the sights that I could squeeze in some fun & sight seeing during my stay. The good - Location is superb. Close enough to the touristy stuff, far enough that the noise isn't an issue. Plenty of cafes, ATMs, shops nearby - Clean - Pickup from airport was easy (recommended!) The bad - Water heater broke during my stay, however the staff gave me access to another room to shower in AND a free ride to the station when leaving the apartment. Could not have handled it any better I think. - Clothes washer is ancient and unintuitive (even with very clear english instructions).
PositivePerfect location, Building has elevator!
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
by Francesco - RESIDENCE MASNA - studio apartment
Stayed in May-17
Perfect stay in the heart of Prague The position of this spacious apartment makes it perfect to explore the Old Town. Nonetheless, despite its central location, it is nicely quiet at night. Everything I could need was available in this cozy apartment, including a large bathroom, perfectly functioning wifi, and an equipped kitchen. The communication with the staff was easy. Definitely recommended for few days in the heart of Prague!
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Patrick - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in May-17
Friends get together The apartment and staff we great. The only complaint is the check-in procedure takes about 25 mins, passport checks, signatures, form filling, lease agreement, etc.. When you are tired from travelling you want to get to your room.
PositiveVery spacious 4* apartment in a great location.
NegativeNo parking
Front office staff - 2
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Marisa - RESIDENCE MASNA - studio apartment
Stayed in Apr-17
Perfect Location It was the perfect apartment for us to stay for our visits to Prague. The appartments was spacious will a full kitchen and also washing facilities. The location was a stones throw from old town square and the staff were alwaysig willing to go abouve and beyond to assist us. We instilled the additional pick up and drop off airport private car. Highly recommend
PositiveHeart of Old Town
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Greg - RESIDENCE MASNA - one-bedroom apartment
Stayed in Apr-17
Prague Weekend Getaway Overall an excellent location. Front office staff and driver were both fantastic. Only concern was the noise. Our apartment was on the street side and very noisy. The only quite time was between 0300 and 0700 am. We did not get much rest. We did enjoy our time in Prague.
PositiveSuper location in the heart of the city.
NegativeVery noisy as our unit was facing the street
Front office staff - 5
Location - 5
Rooms and services - 3
Cleanliness - 4
Equipment & facilities - 3
Value/money - 4
